Yesim app not working? crashes or has problems?

Yesim Status

Last Updated on 2025-01-27 by Genesis Group AG

I have a problem with Yesim

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26 User reports:
App has problems

User reports 26

⚠️ Most reported problems ⚠️

Not working

48.1%

Connection

29.6%

Screen

11.1%

7.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Yesim Problems 🔥

- Delayed email response from the company.

- Compatibility issues with some devices, such as dual sim capable iPhones.

- Unclear instructions on how to use the app.

📋 1 Reported Issues:

Kevin Young 2023-07-25

ESIM not working on arrival in the US. Will not recognise and connect to a network. Need help, have already rebooted phone and switched flight mode on and off.

Showing 1-1 of 1 reported issues:

Have a Problem with Yesim: eSIM virtual 2nd line? Report Issue

Common Yesim Problems & Solutions. Troubleshooting Guide

Table of Contents:

Yesim iPhone Issues and Solutions

Yesim iOS app crashes, not working, errors
Yesim iOS app network issues
Yesim on iOS has black/white screen

Yesim Android App Issues and Solutions

Yesim has errors/crashing/not working
Yesim server network connectivity issues
Yesim has black screen

⚠️ Troubleshoot | Fix Now in One Click

Yesim iPhone Issues and Solutions

How to fix Yesim app crashes or not working on Iphone (iOS):

Close and restart the Yesim app on iPhone
Update Yesim app to the Latest Version for iOS
Uninstall and reinstall Yesim iPhone app
Update your iPhone to the latest iOS version

Fix Yesim on iPhone unable to connect to server/internet connection issues::

To resolve Yesim network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Yesim Android App Issues and Solutions

Fix Yesim not working on Android, crashes, errors or is unresponsive:

Force Stop the Yesim App
1. On android, goto Settings » Yesim » click [Force Stop]

Update Yesim to the latest version on PlayStore

Clear Yesim App Cache and Data:
1. On android, goto Settings » Apps » Yesim » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Yesim.

Fix Yesim unable to contact server/ Yesim internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Yesim » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Yesim » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yesim

Contact Support

Verified email ✔✔

E-Mail: support@airalo.com

Website: 🌍 Visit Airalo Website

Privacy Policy: https://www.airalo.com/more-info/privacy-policy

Developer: Airalo

‼️ Outages Happening Right Now

Apr 04, 2025, 03:25 PM
a user from Konstanz, Germany reported problems with Yesim : Screen
Apr 02, 2025, 07:38 AM
a user from Frankfurt am Main, Germany reported problems with Yesim : Screen
Mar 30, 2025, 09:21 AM
a user from Praia, Cape Verde reported problems with Yesim : Connection
Mar 20, 2025, 08:01 AM
a user from Paris, France reported problems with Yesim : Not working
Mar 04, 2025, 08:34 AM
a user from Bangkok, Thailand reported problems with Yesim : Connection
Feb 17, 2025, 01:50 PM
a user from Doha, Qatar reported problems with Yesim : Not working
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