Yesim app not working? crashes or has problems?

Yesim Status

Last Updated on 2024-09-24 by Genesis Group AG

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38 User reports:
App has problems

User reports 38

⚠️ Most reported problems ⚠️

Not working

48.7%

Connection

33.3%

Screen

7.7%

5.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Yesim Problems 😠👌🔥

- Delayed email response from the company.

- Compatibility issues with some devices, such as dual sim capable iPhones.

- Unclear instructions on how to use the app.

1 Reported Issues: 😵🆘🛟🚨📢

Kevin Young

2023-07-25

ESIM not working on arrival in the US. Will not recognise and connect to a network. Need help, have already rebooted phone and switched flight mode on and off.

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Have a Problem with Yesim: eSIM virtual 2nd line? Report Issue

Common Yesim Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yesim app on iOS and Android devices. Solve all Yesim app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Yesim iPhone Issues and Solutions

Yesim iOS app crashes, not working, errors
Yesim iOS app network issues
Yesim on iOS has black/white screen

Yesim Android App Issues and Solutions

Yesim has errors/crashing/not working
Yesim server network connectivity issues
Yesim has black screen

Yesim iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Yesim app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Yesim app crashes or not working on Iphone (iOS):

Close and restart the Yesim app on iPhone
Update Yesim app to the Latest Version for iOS
Uninstall and reinstall Yesim iPhone app
Update your iPhone to the latest iOS version

Fix Yesim on iPhone unable to connect to server/internet connection issues::

To resolve Yesim network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Yesim black/white screen (blank screen) on iPhone:

Follow the Yesim iOS app troubleshooting guide Here →

Yesim Android App Issues and Solutions

Fix Yesim not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Yesim app issues:

Force Stop the Yesim App
1. On android, goto "Settings" » click Yesim app. » click "Force Stop".

Update Yesim to the latest version on PlayStore

Clear Yesim App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Yesim app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Yesim.

Fix Yesim unable to contact server/ Yesim internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Yesim » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Yesim » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yesim on android.

Solve Yesim black/white screens issue on Android:

Follow the Yesim android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Genesis Group AG, developers of Yesim.

Verified email ✔✔

E-Mail: support@airalo.com

Website: 🌍 Visit Airalo Website

Privacy Policy: https://www.airalo.com/more-info/privacy-policy

Developer: Airalo

About this app

With iPhone 12 (Pro & Max), iPhone 11 (Pro & Max), iPhone XS (Max) and iPhone XR, iPhone SE 2020 - this app travel app connects you to the best cellular networks across the world - 120+ countries to travel with one application. Just choose a suitable data bundle, purchase it, and load on your phone before traveling. This enables you to avoid big data charges when traveling internationally. Say this app to travel freedom with perfect eSIM Mobile Internet. Find your destination from a list. We have more than 120 (! ) countries available. Just one QR code for 120+ countries. Must have for Casual Travellers, Business Travellers and Explorers. Installation is as easy as scanning a QR code. Easy peasy lemon squeezy. this app - data without borders at your fingertips.