Winix Smart Status
Are you having issues? Select the issue you are having below and provide feedback to Winix Smart.
problems reported in the last 24 hours
Summary of Winix Smart Problems 😠👌🔥
- WiFi feature is total crap
- Location permissions are intrusive
- Forced to use purifier without Wi-Fi
5 Reported Issues: 😵🆘🛟🚨📢
App is crap
Screen stays stuck on software updates and wifi disconnected. Tried everything How can I get the pop up screen for update to move
My Winix model C535 is showing a error message blinking 2 fans of the fan speed indicator. What does it means ? Thanks, Caio
Screen stays stuck on software updates and wifi disconnected. Tried everything
After I run the Winix Smart App a "Terms and Conditions" screen appears. I click "accept all" then click NEXT and then I get an message that says "The user is not valid" with a CONTINUE button. At this point all I can do is click CONTINUE and when I do the screen displays the "Terms and Conditions" screen again, leaving me in a perpetual loop unless I click CANCEL. I uninstalled then reinstalled the Winix Smart App and that solved the problem for about 48 hours, but now the problem is back. Any help would be appreciated. Thanks in advance.
Have a Problem with Winix Smart? Report Issue
Common Winix Smart Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Winix Smart app on iOS and Android devices. Solve all Winix Smart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WINIX INC., developers of Winix Smart.
Even if you do not allow optional permissions, you can still use the service limitedly. - Location (optional) : Needed to access your current outdoor air quality location. - Call (optional) : Needed to call customer service. (The Winix Samrt app never performs other functions using the above permission. - Alexa lets you use your voice to control your Winix Air Purifier by speaking commands through an Alexa device. - Enable the Winix Smart Custom Skill for Alexa to learn all commands for your Winix Smart Air Purifier. Alexa – Click here to enable the Winix Smart Custom Skill for Alexa to learn all commands or Alexa lets you use your voice to control your Winix Air Purifier by speaking commands through an Alexa device. * An integrated Winix Smart App to control Winix Smart Air Purifiers has been released.
