Icedrive app not working? crashes or has problems?

Icedrive Status

Icedrive is everything you need for storing your photos, videos and documents to
the cloud. Get 10GB on us when you create an account.

I have a problem with Icedrive

Are you having issues? Select the issue you are having below and provide feedback to Icedrive.

User reports:
App has problems

User reports 5

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

120.0%

80.0%

Not working

20.0%

Reported Issues: 6 Comments

By peter 10 months ago

the icedrive desktopp keeps crashing/ being logged out on a windows environment

By Allan 10 months ago

Icedrive won't download files to internal or external drive

By Juancarlos 1 year ago

Ice drive had errors messages keeps crashing

By PETER VAN DEN BROECKE 1 year ago

icedrive doesnt sync omedrive well it keeps getting stick.. i am not sure if this is related to the files on demand feature in onedrive but surely pcloud has no issue whatsoever with it

By Cait Murphy 1 year ago

Cannot upload an epub/pdf. Each time I try it says "100% uploading" but never seems to finish: opening the file reveals "Error downloading document." What can I do to fix this? Thank you.

By steven 1 year ago

code execution cannot proceed because dokan2.dll was not found.. reinstalled but was no help

Common dislikes about Icedrive app

- App takes hours to upload a single file

- Wrong metadata for files uploaded from computer

- Poor customer support

Have a Problem with Icedrive - Cloud Storage? Report Issue

Common Icedrive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Icedrive app on iOS and Android devices. Solve all Icedrive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Icedrive iPhone Issues and Solutions

Icedrive iOS app crashes, not working, errors
Icedrive iOS app network issues
Icedrive on iOS has black/white screen

Icedrive Android App Issues and Solutions

Icedrive has errors/crashing/not working
Icedrive server network connectivity issues
Icedrive has black screen

Icedrive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Icedrive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Icedrive app crashes or not working on Iphone (iOS):

Close and restart the Icedrive app on iPhone
Update Icedrive app to the Latest Version for iOS
Uninstall and reinstall Icedrive iPhone app
Update your iPhone to the latest iOS version

Fix Icedrive on iPhone unable to connect to server/internet connection issues::

To resolve Icedrive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Icedrive black/white screen (blank screen) on iPhone:

Follow the Icedrive iOS app troubleshooting guide Here →

Icedrive Android App Issues and Solutions

Fix Icedrive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Icedrive app issues:

Force Stop the Icedrive App
1. On android, goto "Settings" » click Icedrive app. » click "Force Stop".

Update Icedrive to the latest version on PlayStore

Clear Icedrive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Icedrive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Icedrive.

Fix Icedrive unable to contact server/ Icedrive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Icedrive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Icedrive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Icedrive on android.

Solve Icedrive black/white screens issue on Android:

Follow the Icedrive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ID Cloud Services Ltd., developers of Icedrive.

43.24% Contact Match

Developer: Icedrive

E-Mail: [email protected]

Website: Visit Icedrive Website

About this app

Get started now and access your files wherever, whenever with this app. - Dark mode available for those who work at night or just love the darker look! this app is everything you need for storing your photos, videos and documents to the cloud. Perfect to start automatically backing up your camera photos and videos. Get 10GB on us when you create an account.