Verizon Cloud Status
Are you having issues? Select the issue you are having below and provide feedback to Verizon Cloud.
problems reported in the last 24 hours
Summary of Verizon Cloud Problems 😠👌🔥
- Verizon lost all content
- Verizon promised no loss in data if customer stayed with them
- App keeps saying it's backed up but activate the app to finish
- App does jumping around - 3 minutes, 25 minutes, 17 minutes, 74 minutes
- Got a note from the developers asking what device user is using
3 Reported Issues: 😵🆘🛟🚨📢
Out the blue my Verizon cloud app asked me to Log In. Never have I had to do this before. I can log into our account just fine but when I enter the same info into cloud sign in and answer the security question, it just takes me back to sign in page over and over. I updated the app with no luck. Really frustrated because I have a lot photos saved.
I cannot access all of my music on the verizon cloud app.
On my Google Pixel 6 phone, Verizon Cloud continually asks me to re-authenticate to the app, but my attempts to do that have been unsuccessful. I have confirmed the username and password and secret question by logging in to Cloud on my PC, and I have even reset my password and secret question, restarted my phone, and still no luck authenticating on my phone. Attempts to re-install the app on my phone have encountered some issues, not sure what's going on there.
Have a Problem with Verizon Cloud? Report Issue
Common Verizon Cloud Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Verizon Cloud app on iOS and Android devices. Solve all Verizon Cloud app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Verizon Wireless, developers of Verizon Cloud.
Enjoy unlimited storage across unlimited compatible devices (with our Unlimited plan). - Share your content easily with family and friends using your favorite apps. - Share personal storage with up to 5 users on compatible devices (with our unlimited or 2TB plan). - Organize and find your photos by labeling friends and family using Tag and Search. - View and interact with photos/videos on a geographical map with Locations. - Order prints and gifts displaying your favorite photos. - Share your content freely across compatible devices, regardless of which operating system they use. - Safeguard sensitive content with a PIN-protected private folder. - Cast to your TV, so you can share your pictures, videos and music on the big screen. - Create movies and customize photos with filters and fun stickers to share. - Relive your memories with weekly photo and video Flashbacks and Stories. - Back up the original sizes of your photos and videos (with no degradation in quality) and sync your contacts. Download Verizon Cloud today and make the most of your digital memories. *Verizon Cloud does not back up operating systems, settings, apps, emails, external drives and uncommon file types. Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Thereafter, you will be charged $19. 99/mo. for Verizon Cloud Unlimited, $14. 99/mo. for 2TB or $5. 99/mo. for 600 GB (plus taxes and Verizon surcharges), respectively, unless you cancel before the promo period ends. Keep your content handy on your mobile devices and access it when you need it from your smartphone/tablet and computer. See for service limitations. ** First 30 days free for new Cloud customers. Backup varies by operating platform. Cancel anytime through the Verizon Cloud app or My Verizon.
