Verizon Cloud app not working? crashes or has problems?

Verizon Cloud Status


I have a problem with Verizon Cloud

Are you having issues? Select the issue you are having below and provide feedback to Verizon Cloud.



⚠️ Most reported problems ⚠️
Not working
30.0%

Something else
30.0%

Login
20.0%

Connection
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Verizon Cloud Problems 🔥

- Verizon lost all content

- Verizon promised no loss in data if customer stayed with them

- App keeps saying it's backed up but activate the app to finish

- App does jumping around - 3 minutes, 25 minutes, 17 minutes, 74 minutes

- Got a note from the developers asking what device user is using

📋 3 Reported Issues:

A
Arressa Mason Hudson 2022-08-04

Out the blue my Verizon cloud app asked me to Log In. Never have I had to do this before. I can log into our account just fine but when I enter the same info into cloud sign in and answer the security question, it just takes me back to sign in page over and over. I updated the app with no luck. Really frustrated because I have a lot photos saved.

C
Camren Gray 2022-07-31

I cannot access all of my music on the verizon cloud app.

H
Harrell G Chotas 2022-07-22

On my Google Pixel 6 phone, Verizon Cloud continually asks me to re-authenticate to the app, but my attempts to do that have been unsuccessful. I have confirmed the username and password and secret question by logging in to Cloud on my PC, and I have even reset my password and secret question, restarted my phone, and still no luck authenticating on my phone. Attempts to re-install the app on my phone have encountered some issues, not sure what's going on there.

Showing 1-3 of 3 reported issues:

Have a Problem with Verizon Cloud? Report Issue






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Verified email ✔✔

E-Mail: VerizonCloud@VerizonWireless.com

Website: 🌍 Visit Verizon Cloud Website

Privacy Policy: http://www.verizonwireless.com/support/cloud-legal/

Developer: Verizon Consumer Group




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