Contact Icedrive Support
Company Name: ID Cloud Services Ltd.
About: Icedrive is everything you need for storing your photos, videos and documents to
the cloud.
Get 10GB on us when you create an account.
Icedrive Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ID Cloud Services Ltd.
Verified email ✔✔
E-Mail: support@icedrive.net
Website: 🌍 Visit Icedrive #Secure Cloud Storage Website
Privacy Policy: https://icedrive.net/legal/android-privacy-policy
Developer: Icedrive
Privacy & Terms:
https://icedrive.net/legal/terms-of-service
3 Most reported problems 😔💔
Can’t upload anything from ipad
by Kaylaworley
Whether it’s from my files, my photos, any random app sharing to Icedrive, on my iPad it will take hours to upload a single file, if it ever does. I’ve had the Icedrive app for months and have tried repeatedly to upload ANYTHING. Icedrive works fine on my computer on the same wifi; there’s something really wrong with the app.
Also: all of my uploads from my computer have the wrong metadata. The date that files were created have been replaced with whatever date I upload them from my computer to Icedrive. This is bad for photos when I want to know when it was taken.
No support, and data at serious risk.
by IPhoneBluesDancer
Good luck getting support on this service. The app shows data that is substantially greater than your actual data sizes, syncing fails to work consistently and when you submit tickets for support there is no response. Tried submitting ticket to sales and they suggested that they would delete your data simply for asking about technical support.
Subscription does not work
by 98662VA
I paid for a monthly subscription so I could get encryption access. Tried toggling the access and said I needed a subscription, even though I had a current subscription. I even deleted and reinstalled with no luck. Many 1 star reviews and now I see why. Ice cloud might be good on a desktop machine but the app is 0 stars.
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- If you are a Icedrive - Cloud Storage customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Icedrive - Cloud Storage.
