MHAG app not working? crashes or has problems?

MHAG Status

Published by Mac Haik Ford Ltd

Available features are the following: Vehicle (photo upload, vehicle location
update, black book, vehicle search), Customer (Customer search, customer list,
update customer information, add new customer, add prospect, email customer,
send SMS, call customer), Prospect: (prospect history, trade-ins, prospect info
update, prospect vehicle update), Call Inbound and Outbound (call customer
info, listen recording, call customer), .

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Common MHAG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MHAG app on iOS and Android devices. Solve all MHAG app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MHAG iPhone Issues and Solutions

MHAG iOS app crashes, not working, errors
MHAG iOS app network issues
MHAG on iOS has black/white screen

MHAG Android App Issues and Solutions

MHAG has errors/crashing/not working
MHAG server network connectivity issues
MHAG has black screen

MHAG iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MHAG app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MHAG app crashes or not working on Iphone (iOS):

Close and restart the MHAG app on iPhone
Update MHAG app to the Latest Version for iOS
Uninstall and reinstall MHAG iPhone app
Update your iPhone to the latest iOS version

Fix MHAG on iPhone unable to connect to server/internet connection issues::

To resolve MHAG network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MHAG black/white screen (blank screen) on iPhone:

Follow the MHAG iOS app troubleshooting guide Here →

MHAG Android App Issues and Solutions

Fix MHAG not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MHAG app issues:

Force Stop the MHAG App
1. On android, goto "Settings" » click MHAG app. » click "Force Stop".

Update MHAG to the latest version on PlayStore

Clear MHAG App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MHAG app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MHAG.

Fix MHAG unable to contact server/ MHAG internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MHAG » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MHAG » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MHAG on android.

Solve MHAG black/white screens issue on Android:

Follow the MHAG android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mac Haik Ford Ltd, developers of MHAG.

8% Contact Match

Developer: Visible Services, LLC

E-Mail: [email protected]

Website: Visit MHAG Website