Testapic app not working? crashes or has problems?

Testapic Status

Last Updated on 2020-06-04 by Testapic

I have a problem with Testapic

Are you having issues? Select the issue you are having below and provide feedback to Testapic.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Testapic? Report Issue

Common Testapic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Testapic app on iOS and Android devices. Solve all Testapic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Testapic iPhone Issues and Solutions

Testapic iOS app crashes, not working, errors
Testapic iOS app network issues
Testapic on iOS has black/white screen

Testapic Android App Issues and Solutions

Testapic has errors/crashing/not working
Testapic server network connectivity issues
Testapic has black screen

Testapic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Testapic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Testapic app crashes or not working on Iphone (iOS):

Close and restart the Testapic app on iPhone
Update Testapic app to the Latest Version for iOS
Uninstall and reinstall Testapic iPhone app
Update your iPhone to the latest iOS version

Fix Testapic on iPhone unable to connect to server/internet connection issues::

To resolve Testapic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Testapic black/white screen (blank screen) on iPhone:

Follow the Testapic iOS app troubleshooting guide Here →

Testapic Android App Issues and Solutions

Fix Testapic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Testapic app issues:

Force Stop the Testapic App
1. On android, goto "Settings" » click Testapic app. » click "Force Stop".

Update Testapic to the latest version on PlayStore

Clear Testapic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Testapic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Testapic.

Fix Testapic unable to contact server/ Testapic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Testapic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Testapic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Testapic on android.

Solve Testapic black/white screens issue on Android:

Follow the Testapic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Testapic, developers of Testapic.

Verified email ✔✔

E-Mail: info@testapic.com

Website: 🌍 Visit Testapic Website

Privacy Policy: http://www.testapic.com/rejoindre-le-panel/confidentialite-des-donnees/

Developer: Testapic

About this app

You left frustrated, annoyed or disappointed... without any purchase due to many obstacles in your user journey. this app allows you to give your feedback, your recommendations to the website owners in order to make the Web / app a better place, more suitable to the end users. this app is an unmoderated remote usertesting service. You have certainly encountered issues on many websites and left them due to a poor user experience ? Our app does not contain advertising and you only perform the tests you want to do.