Smart & Final app not working? crashes or has problems?

Smart & Final Status


I have a problem with Smart & Final

Are you having issues? Select the issue you are having below and provide feedback to Smart & Final.



⚠️ Most reported problems ⚠️
Something else
69.2%

Login
12.8%

Not working
10.3%

Account
2.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smart & Final Problems 🔥

- Some items not received

- Difficult to download

- Coupons not working

- False discounts

📋 27 Reported Issues:

P
Pamela Powers 2024-02-14

I can’t get past the screen that says delivery, browse, pickup

P
Paul Kennedy 2024-01-13

Digital coupons don’t load. Uninstalled and reinstalled, still don’t work.

J
Jane E Schmitt 2023-12-28

My app won't scan digital coupons.

S
Sevoca Glass 2023-12-14

The app is not allowing me to access the digital coupons

R
Ray Brown 2023-12-08

When I try to click on an individual digital coupon, it just spins, never loading.

A
Amy Morgan 2023-11-04

I no longer have access to the email I signed up with and I can't update email in the app. Nor can I create a new account. One or the other, guys, must be possible.

J
Jack Wright 2023-09-28

Digital coupons wont load, just the spinning icon.

T
Trace 2023-09-12

It say the app is not compatible with my S8 Samsung phone. Why?

R
Rozik Avanesian 2023-08-24

I can not use the app for my digital coupons. I uninstalled and wanted to reinstall, it didn't work. The app is no longer compatible with my device.

C
Carl Wakimoto 2023-08-14

My barcode 4700130909. Does not work on my android phone anymore. Reinstall on Samsung 8 or 10 in android not allowed. If you do not want me as customer that is fine, but you should take it seriously. False ads and no blueberries at 2.99 means Lost customer. Why does you app allow Apple phone to work in IOS? The clerk are not helpful in my concern. Phone 626 590 3020.

J
Jean McDonald 2023-08-09

Why did the app change? It says it is no longer supported on my phone? Does that mean you no longer want my business? Because I stopped shopping at smart & final when your app no longer works on my phone.

K
Kymberly 2023-07-28

App no longer working on my phone

L
Lois Lovins 2023-07-28

app will not download.

D
Don R 2023-07-28

App will not download in Samsung S7 phone. First encounter with this problem with any app.

E
Esther 2023-07-25

The message is "The app won't work for your device".

T
Teresa 2023-07-18

It states that the app will not work on my phone

C
Claudia Wong 2023-07-07

I can no longer use the app for my digital coupons. I uninstalled it but could not reinstall. The app is no longer compatible with my device. I will be shopping elsewhere.

P
Pat 2023-07-05

My samsung s7 won't down load. Your new app it did the old app new app Won't install

V
Virginia Hayden 2023-07-02

The app is no longer compatible with my Samsung Galaxy A10E phone. Doing all my shopping at Albertsons now. They have great digital coupons which I can access. Guess Smart & Final is truly final for household customers.

R
Rick 2023-06-29

App is no longer compatible with my phone and it stopped working, guess Smart & Final decided to give their customers the middle finger.

M
Michael Farley 2023-06-28

when I try to download Smart and Final app at Google play on my LG android phone I get a message "This app will not work on your phone". Any suggestions?

M
Michael Farley 2023-06-28

when I try to download Smart and Final app at Google play on my LG android phone I get a message "This app will not work on your phone". Any suggestions?

L
Linda Davis 2023-06-26

When I went to use a digital coupons it said that my app had timed out and I needed to reenter Smart & Final app so I deleted the old one and tried to download a new app and it would not take it so I guess I'm not shopping at Smart & Final anymore it's a pain

S
Steve Corman 2023-06-20

The Smart & Final app has been working fine for the past 2 months, however when I opened Smart & Final app today I got the error message: "Something didn't work. This app is outdated. Please install a more recent version". When I attempt to update the app in the Google Play Store I get the error message: "This app won't work for your device". This is the only app not working on my Samsung Galaxy S8, all my other apps work fine and the phone is working properly, this is the only issue.

D
David Meath 2022-08-08

Cancel my annual membership service and its $99.00 fee

M
Mike 2022-06-29

Cannot sign in on the mobile app (android). It was working and stopped. I uninstalled then reinstalled but same problem results. This means no bar code and no coupons or savings. The app just stopped working, can you please help. MS

T
Tony Cioffi 2022-06-01

Log in in app no longer works. Can view weekly adds. Can make list but cannot log in or view dig coupons. Is there a fix for this problem? Online i can view my profile and collect dig coupons but without the app working I can't get the barcode on my phone to redeem them at the store.

Showing 1-27 of 27 reported issues:

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Developer: Samsung Electronics Co., Ltd.




‼️ Outages Happening Right Now

  • Mar 28, 2025, 08:36 PM

    a user from Hayward, United States reported problems with Smart & Final : Login

  • Mar 01, 2025, 07:58 AM

    a user from Los Angeles, United States reported problems with Smart & Final : Crashes

  • Feb 19, 2025, 09:29 PM

    a user from Madera, United States reported problems with Smart & Final : Not working

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