Geek app not working? crashes or has problems?

Geek Status

Last Updated on 2021-03-09 by ContextLogic Inc.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Account

33.3%

Screen

33.3%

Something else

33.3%

problems reported in the last 24 hours

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1 Reported Issues: 😵🆘🛟🚨📢

Heath Gorenflo

2022-06-22

I am unable to access my “order status”. It just continues to load. Connection is great and never had this problem before.

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Common Geek Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Geek app on iOS and Android devices. Solve all Geek app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Geek iPhone Issues and Solutions

Geek iOS app crashes, not working, errors
Geek iOS app network issues
Geek on iOS has black/white screen

Geek Android App Issues and Solutions

Geek has errors/crashing/not working
Geek server network connectivity issues
Geek has black screen

Geek iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Geek app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Geek app crashes or not working on Iphone (iOS):

Close and restart the Geek app on iPhone
Update Geek app to the Latest Version for iOS
Uninstall and reinstall Geek iPhone app
Update your iPhone to the latest iOS version

Fix Geek on iPhone unable to connect to server/internet connection issues::

To resolve Geek network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Geek black/white screen (blank screen) on iPhone:

Follow the Geek iOS app troubleshooting guide Here →

Geek Android App Issues and Solutions

Fix Geek not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Geek app issues:

Force Stop the Geek App
1. On android, goto "Settings" » click Geek app. » click "Force Stop".

Update Geek to the latest version on PlayStore

Clear Geek App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Geek app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Geek.

Fix Geek unable to contact server/ Geek internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Geek » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Geek » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Geek on android.

Solve Geek black/white screens issue on Android:

Follow the Geek android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ContextLogic Inc., developers of Geek.

About this app

Get the smartest deals on headphones, watches, speakers, phone upgrades, car accessories, and electronics directly on your phone. Get trending products at 50-80% OFF what you would pay at your local stores. We go directly to the manufacturers to get you the best deals on stuff you want. So don't get up, keep sitting and shop smart and we'll take care of the rest.