MyOncor app not working? crashes or has problems?

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Account
33.3%

Login
33.3%

Something else
33.3%

Problems reported in the last 24 hours

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📋 1 Reported Issues:

S
Stacey Copeland 2023-05-16

My locations are no longer showing in the app. I tried to add them with address, phone number ESI ID and Meter number, but each time I input NRG as my electricity provider, it doesn't find NRG and I can't continue. How do I get my locations back in the app?

Showing 1-1 of 1 reported issues:

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Common MyOncor Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyOncor iPhone Issues and Solutions

  2. MyOncor Android App Issues and Solutions


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E-Mail: mobileapps@oncor.com

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Developer: Oncor Electric Delivery Company LLC




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