Contact MyOncor Support
Published by Oncor Electric Delivery LLC on 2024-01-26 About: More power at your fingertips. With MyOncor, customers can instantly access
their account and report outages, manage new service requests and receive
real-time updates from Oncor.
How to Contact MyOncor Customer Service/Support
Listed below are our top recommendations on how to get in contact with MyOncor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyOncor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Oncor Electric Delivery LLC
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Developer: Oncor Electric Delivery Company LLC
E-Mail: [email protected]
Website: Visit MyOncor Website
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Get Pricing Info for Oncor Electric Delivery CompanyContact Oncor Electric Delivery Company! Or Contact Support
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Reported Issues: 3 Comments
By Wanderer KJ
Can’t add location
My power is out and I can’t get this app to work. When I try to add my location, it won’t confirm and add. It’s requesting confirmation of the phone and e-mail but it’s not even displaying the e-mail on the screen. It’s displaying the address, my name and my phone number. It isn’t even displaying an e-mail address line. If I open the Edit screen to Save, it wipes out my address and leaves a period on the line. Grrrr....What good is it if you can’t use it when you need it most?
By IPad Mini user 75000
doesn't work
As a preliminary matter, the app requires you to register yout address and phone number, along with the name of the retail electric provider at your adress. Although I carefully and correctly entered all this information, the app continued to give me an error message that my information was incorrect. Useless app, but you get what you pay for since it's free
By Camcamaro1991
Update is terrible
Since the latest update, Adding my information is convoluted then when getting to step three it locks up unable to proceed I’m not able to use the app or report power outages if I could give this a zero stars I would’ve
Have a Problem with MyOncor? Report Issue
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Why should I report an Issue with MyOncor?
- Pulling issues faced by users like you is a good way to draw attention of MyOncor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyOncor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyOncor.
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