ViLive app not working? crashes or has problems?

ViLive Status

Last Updated on 2021-02-05 by Sakar International, Inc.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Connection

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ViLive Problems 😠👌🔥

- Confusing instructions and setup process

- App could use some improvement and polishing

- Charging indicator is unclear and confusing for some users

Have a Problem with ViLive? Report Issue

Common ViLive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ViLive app on iOS and Android devices. Solve all ViLive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ViLive iPhone Issues and Solutions

ViLive iOS app crashes, not working, errors
ViLive iOS app network issues
ViLive on iOS has black/white screen

ViLive Android App Issues and Solutions

ViLive has errors/crashing/not working
ViLive server network connectivity issues
ViLive has black screen

ViLive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ViLive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ViLive app crashes or not working on Iphone (iOS):

Close and restart the ViLive app on iPhone
Update ViLive app to the Latest Version for iOS
Uninstall and reinstall ViLive iPhone app
Update your iPhone to the latest iOS version

Fix ViLive on iPhone unable to connect to server/internet connection issues::

To resolve ViLive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ViLive black/white screen (blank screen) on iPhone:

Follow the ViLive iOS app troubleshooting guide Here →

ViLive Android App Issues and Solutions

Fix ViLive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ViLive app issues:

Force Stop the ViLive App
1. On android, goto "Settings" » click ViLive app. » click "Force Stop".

Update ViLive to the latest version on PlayStore

Clear ViLive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ViLive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ViLive.

Fix ViLive unable to contact server/ ViLive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ViLive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ViLive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ViLive on android.

Solve ViLive black/white screens issue on Android:

Follow the ViLive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sakar International, Inc., developers of ViLive.

About this app

Vivitar Bluetooth Fitness Activity trackers are the best way to keep track of your fitness goals. Use your fitness app to track steps, distance, calories burned and quality of sleep. It also features incoming calls and message alert. Set drink reminders and alarms throughout the day.