Mollie app not working? crashes or has problems?

Mollie Status

Last Updated on 2024-07-29 by Mollie B.V.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

50.0%

Payments

50.0%

problems reported in the last 24 hours

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Have a Problem with Mollie? Report Issue

Common Mollie Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mollie app on iOS and Android devices. Solve all Mollie app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mollie iPhone Issues and Solutions

Mollie iOS app crashes, not working, errors
Mollie iOS app network issues
Mollie on iOS has black/white screen

Mollie Android App Issues and Solutions

Mollie has errors/crashing/not working
Mollie server network connectivity issues
Mollie has black screen

Mollie iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mollie app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mollie app crashes or not working on Iphone (iOS):

Close and restart the Mollie app on iPhone
Update Mollie app to the Latest Version for iOS
Uninstall and reinstall Mollie iPhone app
Update your iPhone to the latest iOS version

Fix Mollie on iPhone unable to connect to server/internet connection issues::

To resolve Mollie network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mollie black/white screen (blank screen) on iPhone:

Follow the Mollie iOS app troubleshooting guide Here →

Mollie Android App Issues and Solutions

Fix Mollie not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mollie app issues:

Force Stop the Mollie App
1. On android, goto "Settings" » click Mollie app. » click "Force Stop".

Update Mollie to the latest version on PlayStore

Clear Mollie App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mollie app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mollie.

Fix Mollie unable to contact server/ Mollie internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mollie » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mollie » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mollie on android.

Solve Mollie black/white screens issue on Android:

Follow the Mollie android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mollie B.V., developers of Mollie.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mollie Website

Privacy Policy: https://www.mollie.com/privacy

Developer: Mollie BV

75% Contact Match

Developer: Mollie's Motel

E-Mail: [email protected]

Website: 🌍 Visit Mollie's Website

60% Contact Match

Developer: BMSGroup payment & loyalty services

E-Mail: [email protected]

Website: 🌍 Visit Mollie’s Website

About this app

The this app app makes it easy to keep a finger on your business pulse, whether you’re in the office or on the go. Get notified whenever a payment comes in, track all your transactions and view your current balance. this app is Europe’s leading payment service provider, helping businesses of all sizes grow with online payments.