Eden app not working? crashes or has problems?

Eden Status

Published by Ander Goig on 2023-12-04

Eden is an author's sales and earnings tracker for all the Envato's
marketplaces. Such as ThemeForest, GraphicRiver, CodeCanyon, VideoHive,
PhotoDune and AudioJungle.

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Common dislikes about Eden app

Cons

- After update, it stopped working and asked for login again

- Stuck on fetching sales data

- Doesn't show any notifications

Have a Problem with Eden - Envato Sales Tracker? Report Issue

Common Eden Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Eden app on iOS and Android devices. Solve all Eden app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Eden iPhone Issues and Solutions

Eden iOS app crashes, not working, errors
Eden iOS app network issues
Eden on iOS has black/white screen

Eden Android App Issues and Solutions

Eden has errors/crashing/not working
Eden server network connectivity issues
Eden has black screen

Eden iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Eden app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Eden app crashes or not working on Iphone (iOS):

Close and restart the Eden app on iPhone
Update Eden app to the Latest Version for iOS
Uninstall and reinstall Eden iPhone app
Update your iPhone to the latest iOS version

Fix Eden on iPhone unable to connect to server/internet connection issues::

To resolve Eden network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Eden black/white screen (blank screen) on iPhone:

Follow the Eden iOS app troubleshooting guide Here →

Eden Android App Issues and Solutions

Fix Eden not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Eden app issues:

Force Stop the Eden App
1. On android, goto "Settings" » click Eden app. » click "Force Stop".

Update Eden to the latest version on PlayStore

Clear Eden App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Eden app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Eden.

Fix Eden unable to contact server/ Eden internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Eden » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Eden » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Eden on android.

Solve Eden black/white screens issue on Android:

Follow the Eden android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ander Goig, developers of Eden.

0% Contact Match

Developer: Robo Templates

E-Mail: [email protected]

Website: Visit Eden Website

About this app

Such as ThemeForest, GraphicRiver, CodeCanyon, VideoHive, PhotoDune and AudioJungle. - Statements (sales, author fees, purchases, withdrawals, etc. this app is an author's sales and earnings tracker for all the Envato's marketplaces.