Brex Reviews

Brex Reviews

Published by on 2021-08-25

Brex is the financial OS for the next generation of business. It’s your
business account, credit cards, payments, expenses, and accounting all in one
place, keeping you in control of your growth. • No fees to send unlimited
ACH & wire transfers—even internationally. • Approve or de...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Brex Reviews

  • By

    Crashes and endless loop

    I made the mistake of initiating the chat function in the app and it has not stopped crashing since. I have deleted and reinstalled the app 15 times on an endless loop of frustration. It isn’t until the agent on the other end closes the chat due to inactivity that I can actually open the app. I only know because I signed up for push notifications that continue to appear even though my app is inaccessible. The contact us page just trying to sell me on services, which is enormously frustrating.

  • By

    Helpful and useful

    Helps keep my small business organized as it scales. The easy notifications and spending history allows me to easily track down trends. The user experience is much superior to other companies’ apps! Awesome visualizations of my spending history MoM. Thanks, Brex! I expect you guys to blow the competition out of the water.

  • By

    THANK YOU BREX for giving us an app!!

    Finally!!! The long awaited app is here and it was so worth the wait! The app is so intuitive and well designed. You can upload receipts right into the app, manage your cards, and get push notifications. This is the future of fintech. Bravo, Brex! Thank you for listening to your customers!

  • By

    Do yourself a favor and find a real bank.

    Two days after opening an account and initiating a transfer I got an email saying that my account was suspended and under review. With any attempt to contact support they simply point at their terms and conditions. I had to wait 5 business days for a decision. Then I get an email saying that my account was closed and their decision is final. Now I got a transfer in limbo and I'm jumping through hoops to get my money back. Save yourself the aggravation and get an account with a real bank.

  • By

    Expenses on the go after every swipe

    Love getting all the notifications and being able to add my memo + upload receipt straight from my camera.

  • By

    Not a good card and company

    They need to be clear about their business. It is a risk free Credicard company. They control your startup bank account. If it goes below a certain amount, they will put your limit to zero and will charge immediately the debt. Therefore, I only recommend you to use it if you you are in very stable cash situation (which is not always the case of a many early stage startups)

  • By

    Smoothest App

    This app is super user-friendly and clean. understood how to use all different functionalities right off the bat. Keeping track of my transactions and uploading receipts is super easy. Thanks Brex!

  • By

    Receipt capture never been so easy

    Can’t believe how easy this makes my life while traveling. Especially internationally, attach receipts and memos in seconds. Love!

  • By

    Convenient and easy to use!

    Love my brex card already and this adds a layer of functionality that is super helpful. Great app! Well done team :)

  • By

    Unprofessional and a complete waste of time

    I deposited funds into my card and waited a week before using the card. Once I tried using it, I received a text message stating my card has no funds. I reached out to customer service and after speaking and waiting for almost an hour they tell me the department that handles cash isn’t in on the weekends.

  • By

    Ease of use and sleek design

    Makes expensing and transaction tracking so easy. Receipts and memos done just like that! Not to mention it just looks super sleek and professional!

  • By


    This is the best app and works seamlessly with their already fantastic card. Love that I’m able to manage expenses and track spending all in one place!

  • By

    Worst business app earring don’t use it

    This customer service was terrible they really dnt help you with much and they are not clear at all about terms of use I was looking to buy not knowing it’s prohibited and they close my account the next day no customer service to speak to and they seized my money thx but no thanx I’m done

  • By

    My new favorite app

    Brex makes everything so easy. The app is no different - great for capturing receipts, adding memos, locking cards, etc.

  • By

    Great App

    Finally Brex' mobile app! Super easy, just like their card product

A better way to Contact apps

You can now contact Brex customer service directly
via Email using our new site -

Contact Brex directly

Is Brex Safe?

No. Brex does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 131 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for Brex Is 18.3/100.

Is Brex Legit?

No. Brex does not seem legit based on our analysis. This conclusion was arrived at by running over 131 Brex User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Brex Is 18.3/100.

Is Brex not working?

Brex works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Brex? Report Issue

Leave a comment:

Why should I report an Issue with Brex?

  1. Pulling issues faced by users like you is a good way to draw attention of Brex to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Brex customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brex.

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