Umpqua Pay Reviews

Published by Umpqua Bank on 2021-11-04

🏷️ About: It’s happened to just about all of us. You’ve lost your debit card.

Rating 4.7/5

Safety Score: 19.9/100

Legitimacy Score: 49/100

Overall Customer Experience 😎

🤬 Negative experience

62.1%

🫥 Neutral

22.5%

😎 Positive experience

15.4%

~ from Justuseapp.com NLP analysis of 241 combined software reviews.

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- Nice app design and features.

Read 3 Customer Service Reviews 😠💢

4.7 out of 5

No Customer Support

by Dueckcowgirl

Loved UmpquaPay until it logged me out and didn’t allow me to relog in or reset password. Umpqua bank cannot reset UmpquaPay, you're transferred to the “Umpqua Pay” service center who repeatedly puts you on hold because they can’t reset the password…. Twice today was put on hold for a total of 89 minutes to no avail…. the support personal came back online four times to say they were going to put me on hold again for “two minutes.” My math worked that out to over 20 min each time but who am I to tell a bank employee they don’t understand math. Cut your losses and don’t use it.

Missing “Set up In-Store” payment option for iPhone.

by Elgin66

Only available on some androids

Jon

by Ferooooo!!!

Nice app

Is Umpqua Pay Safe? 🙏

No. Umpqua Pay does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 241 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Umpqua Pay Is 19.9/100.

Is Umpqua Pay Legit? 💯

No. Umpqua Pay does not seem legit based on our analysis. This conclusion was arrived at by running over 241 Umpqua Pay User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Umpqua Pay Is 49/100..