Contact Brex Support

I used to like the App and now it constantly logs me out and claims my 2-Step Auth. App is incorrect — reaching out to support based on their “help” steps is unavailable through mobile which causes even more problems when trying to troubleshoot. The app itself is okay and primos Roy used for uploading receipts WHEN it allows me to log in. Otherwise, it’s very basic and doesn’t provide much functionality.

It's infuriating that I cannot get rid of the red notification bubble that is for adding a receipt to a transaction. This makes me turn off all notifications even though I want the others but not a persistent, non-dismissible notification about adding a receipt to a transaction. This was a bad design/UX decision.

All around, Brex is a good service. A smooth interface, easy color scheme, functional menu, handy system, and general usefulness are a few of the good qualities. A++ to its multiple account capabilities (though currently only available on the website), super quick and free domestic wires, multiple company owner acceptance, text-back feature for receipt saving and such, great accounting help, and so on. The awfully long time it takes to deposit a check, the limited app features (though they say these will be resolved in coming months, at least as of Jan 2022), the lack of allowing several physical cards, the lengthy questionnaire forms for check & wire sending/receiving, the annoying incompatibility to instantly receive funds like any other bank via debit card transaction through services like PayPal or Venmo… yeah, these are all not great features. But overall, Brex has room to grow and improve. I could really see it becoming a seriously amazing, ultimate #1 business banking solution… and I’ll certainly update this review when it does. ;)