EquityZen Reviews

EquityZen Reviews

Published by on 2025-12-04

🏷️ About: EquityZen is the marketplace for investing in or selling shares of Pre-IPO companies*. For more than 10 years, EquityZen has committed to and delivered on our mission - Private Markets for the Public.


       


Overall Customer Experience 😎


😎 Positive experience
78.0%

🤬 Negative experience
22.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 84 combined software reviews.

Is EquityZen Safe?
EquityZen is very safe to use.
78/100

  Safety Analysis »»

Is EquityZen Legit?
EquityZen looks authentic and legitimate.
78/100



Read 20 Customer Service Reviews 😠💢

4.0 out of 5
No Face ID support

App is never updated. Have to log in every single time.

Add Face ID please

How do I login with google account?

I login with with google account on the website. I don’t see that option on EquityZen . Isn’t that a basic feature?

Terrible App

Not sure why the ratings are so high on for EquityZen. Either the other reviews are fake or the people are blind. Offerings are extremely scarce and you rarely have a chance to actually get in on them. Almost every time I open EquityZen I have to log in again. There are many other platforms that offer superior opportunities to investing in private companies. App is terrible and business model is dreadful. When you buy into an offering, you don’t even get shares. Because of this, it is extremely difficult to get your money back unless the company goes public.

Have to log in every time I use the app

Every time I use EquityZen I need to re enter my login credentials

Can’t get past first screen

I love this app and want to use EquityZen but can’t log in. I signed up with Google and EquityZen only supports username/password.

Can't login with SSO in app

The website allows you to sign up using Google SSO but EquityZen doesn't. It's a huge oversight which makes EquityZen completely useless for me.

Endless password reset loops back to their website.

Incredibly annoying when the most basic of functions doesn’t work. Fix it!

Usability and accessibility disaster

It is clear that the developer did not spend five minutes considering navigation or user experience. EquityZen is completely unusable for visually impaired users who use the iOS built inscreen reader voiceover. Buttons are not labeled correctly, EquityZen is sluggish and unusable on the latest iPhone and most of the controls cannot be interacted with. Will take my money and invest somewhere else.

New version is terrible

Can’t scroll open listings. Bugs out on what you’re trying to click on. Every time I even try to give the frown face feedback on new layout it says “oops! We’ve encountered an issue” lol. Fitting. Need to be on desktop to do anything meaningful. How do you let something like this go live?

Full of bugs and substandard

What’s the point of asking share price when gauging interest. We have absolutely no knowledge of the company valuation and the outstanding shares. It’s comical to ask that.

Cool concept, hardly works

Applied to invest in a company and received an allocation. Unfortunately shares for sale were l repurchased by the company itself a month later and I never got the opportunity to buy. Conceptually this is a very good service, but you should expect that your deal will never close if you’re actually getting a good deal...

Great app and great experience with Equityzen

EquityZen works great and I find it very easy to use. The company has been great to work with over my last year investing with them. They are very helpful, and when it was initially just interested they weren’t pushy at all and allowed me to take my time to do my own due diligence without them constantly calling me or bugging me. Now that I’ve invested several times, I’ve had the opportunity and need to call or email from time to time and they’ve been very helpful, courteous and responded quickly. Really happy with my experience overall with this app and EquityZen adds to that great experience.

FIVE STARS

FIVE STAR APP

Very high quality

I’m blown away by the UI on EquityZen. Well done this app team. Thank you!

Overall a great platform for fairly priced private equity at small buy in amounts.

Customer service is limited and i hope has improvement in the future but from my personal experience with secondary market platforms and brokers the pricing for the deals are very good for small investments and the 5 percent fee is low in comparison. Docs are easy to access and it’s easy to check in to see the progress of the transaction. I’ve been using this service in conjunction with other platforms/brokers for about 2 years.

Straight Buttah

EquityZen is awesome. Very intuitive and user friendly interface that will make managing my investments easier. Congrats to the team at this app for putting out another quality product.

Simple and Efficient

Glad this out. I’ve been asking for an EZ app for years! It’s all the good stuff you expect from their platform in an app at your fingertips. Well done.

Great app!!!

Very easy to use and see the same information as the website. They did a great job putting EquityZen together and find myself using it more often than the website.

Quality Expierence

My experience with investing through this app has been great! They are very transparent and when I had questions they were quick to get back to me. They really provide a high quality experience.

Great Opportunity for Private Placement Investing

Plenty of great companies to choose from and the process is easy.



Is EquityZen Safe? 🙏

EquityZen is very safe to use. JustUseApp Safety Score for EquityZen is 78/100.
This assessment is based on our NLP analysis of 84 user reviews. Combined with the app store average rating of 4.0/5.

Safety Analysis

70.7% of users say app is safe 👍
70.7%

23.2% of users say app is risky 🚨
23.2%

6.1% of users have some concerns ⚠️
6.1%


Is EquityZen Legit? 💯

EquityZen looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for EquityZen is 78/100 .
This conclusion is based on analysis of 84 user reviews.

🔏 Privacy & Data Safety

EquityZen collected the following data from you:

  • Data Linked to You:
    • Identifiers
  • Data Not Linked to You:
    • Diagnostics



How was your experience with EquityZen? Post a Review




Features

Investments in pre-IPO companies are through EquityZen funds (special purpose investment vehicles that will own the shares of single or multiple companies) that are illiquid investments for which sale is restricted, for which buyers may not be readily found, and which have risks, including the risk of loss.

For more than 10 years, EquityZen has committed to and delivered on our mission - Private Markets for the Public.

EquityZen is the marketplace for investing in or selling shares of Pre-IPO companies*.

You must be an accredited investor to invest in EquityZen funds.

There can be no assurance that any private company will go public or be acquired, or that any IPO or acquisition will result in a successful investment.

  Contact Support
Developer:
EquityZen, Inc.

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