HSBC Vietnam Reviews

HSBC Vietnam Reviews

Published by on 2026-03-23

🏷️ About: The HSBC Vietnam mobile banking app has been built with reliability at its heart. With the app designed specifically for our customers in Vietnam, you can now enjoy a secure and convenient mobile banking experience.


       


Is HSBC Vietnam Safe to Use?

We Investigate the app owner's website (Hsbc.com.vn), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
88.7%

😎 Positive experience
9.5%

🫥 Neutral
1.7%

~ from Justuseapp.com NLP analysis of 868 combined software reviews.

Is HSBC Vietnam Safe?
HSBC Vietnam does not appear safe based on available data.
9.7/100

  Safety Analysis »»

Is HSBC Vietnam Legit?
HSBC Vietnam does not appear legitimate based on our analysis.
11.5/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
The app can’t work

After login HSBCVietnam is loading and show login screen again. It repeat forever.

Can’t use app

Can’t open app right after updating to the version before lunar new year 2022.

Such a joke

I’m lucky enough to be able to login, then find out the only function HSBCVietnam offers is checking current balance, not even transaction details, and the balance is about 3-5 days delay. It’s 4.0 revolution, and HSBCVietnam isn’t even qualified for an exam in college. It even doesn’t make me feel like someone really puts the effort and works hard for it. Such a joke

Too bad!

It is very complicated and too difficult to make a transfer. Besides, i can not find a history more than 1 month.

Not user friendly at all

Can only make bank transfer if already done by computer and saved. Only one device can access even if it’s a joint account. Other banks make internet banking and transfers easy but not HSBC.

Failed using the app

After providing necessary and correct information, it kept loading the login screen, repeated again and again, never loaded homepage. Have been wondering how HSBCVietnam passed testing and released to production.

Feel back from user

I’m an user work on IT field but HSBCVietnam is so bad on user experience. Besides, the services from this bank with many charges. Should go away ASAP

Error loop

Touch finger ID to sign in then it doesn't go to the main screen but back to the log in screen again and again. I don't know why your QC team let it released

21st century HSBC with failed mobile app

Downloaded lately the latest VN apps and now cannot make a transfer of money toward a new account, feature missing ???
So basically the one feature in HSBCVietnam , see your balance, HSBC entering painfully into digital age.

Very difficult to use.

app does not find account information and fill it out by itself, users have to enter it all manually.

Disappointed!

I'm using the latest ios version and HSBCVietnam ; yet, the NAPAS247 option doesn't show up.

Limited functionality

HSBCVietnam is not very useful because of its limited functionality

Money transfer just available for credit card account

when will we have new release with full feature on money transfer ?

Not enough transaction history

You can only go back like 3 days in the transaction history which is not enough if you want to look at your spending history. Seriously lacking compared to industry standard. Every other banking app I’ve used has months of transaction history. The rest is pretty good and easy to use.

Request update apple pay HSBC Vietnam

Please update support apple pay with HSBC visa card in Vietnamese application

Limited functionality

It haven’t yet allowed to transfer for new account directly in app.

Unexeptable

We couldn’t upgrade the OS due to using HSBCVietnam.

Good

Better than using website and without hard token

Transfer features

Phone apps should be able to make new transfers on new receivers ( new payee ) without have to go on PC.

Dịch vụ khách hàng HSBC thật tuyệt

Bất cứ khi nào tôi gặp trở ngại thì bộ phận Dịch vụ khách hàng HSBC cũng sẳn sàng hỗ trợ tôi rất nhiệt tình và chuyên nghiệp. Nhờ vậy con gái của tôi đang du học ở Mỹ mấy năm qua sử dụng dịch vụ thẻ của HSBC rất an toàn, tiện lợi và tôi cũng dễ dàng quản lý chi tiêu hoạt động của con hơn, tiết kiệm chi phí hơn. Tôi vô cùng an tâm và cảm ơn HSBC rất nhiều!!!



Is HSBC Vietnam Safe? 🙏

HSBC Vietnam does not appear safe based on available data. JustUseApp Safety Score for HSBC Vietnam is 9.7/100.
This assessment is based on our NLP analysis of 868 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

81.4% of users say app is safe 👍
81.4%

11.7% of users have some concerns ⚠️
11.7%

6.9% of users say app is risky 🚨
6.9%


Is HSBC Vietnam Legit? 💯

HSBC Vietnam does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for HSBC Vietnam is 11.5/100 .
This conclusion is based on analysis of 868 user reviews.

🔏 Privacy & Data Safety

HSBC Vietnam collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Other Data
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with HSBC Vietnam? Post a Review




Features

Please be aware that HSBC Vietnam is not authorised or licensed in other countries for the provision of the services and/or products available through this App.

HSBC Vietnam is regulated in Vietnam by State Bank of Vietnam for Banking services and investment activities.

This App is provided by HSBC Bank (Vietnam) Limited (“HSBC Vietnam”) for use of existing customers of HSBC Vietnam only.

The HSBC Vietnam mobile banking app has been built with reliability at its heart.

With the app designed specifically for our customers in Vietnam, you can now enjoy a secure and convenient mobile banking experience.

  Contact Support
Developer:
HSBC Global Services (UK) Limited


Website: