ZAVA Status

Last Updated on 2022-09-06 by Health Bridge Ltd.

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Most reported problems

Connection

100.0%

Common ZAVA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ZAVA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ZAVA App
1. On android, goto Settings » ZAVA » click [Force Stop]

Clear ZAVA App Cache and Data:
1. On android, goto Settings » Apps » ZAVA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ZAVA.

On android, goto Settings » Apps or Manage Apps tab.
Click ZAVA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ZAVA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZAVA

Contact e-Mail: [email protected]

May 05, 2026, 04:25 PM
a Windows user from Hamburg, Germany reported problems with ZAVA : Connection
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