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Have a Problem with ZAVA: Video call with a doctor? Report Issue




Common ZAVA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZAVA app on iOS and Android devices. Solve all ZAVA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. ZAVA iPhone Issues and Solutions

  2. ZAVA Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Health Bridge Ltd., developers of ZAVA.


Verified email  

Contact e-Mail: [email protected]




About this app

In addition to video consultations with our doctors, we offer more than 35 treatments via our online medical questionnaires.  Our partner doctors can also advise you about Digital Health Applications (DiGA) and provide a doctor’s letter to prescribe these to you.  As an online practice, consultations are 100% confidential with a secure, encrypted video connection.  Speak to one of our partner doctors by video with our easy app.  Our doctors can diagnose, treat, and give advice about many conditions that don’t require a physical examination.  With over 6 million consultations and treatments, this app is the leading provider of telemedical services for patients in Germany and Europe.  Our partner doctors can prescribe medication to you, if this is suitable.  Get quick, expert advice and treatment from experienced doctors, remotely.  That means no crowded waiting rooms or risk of getting sick while you wait.  Alternatively, your doctor can send your prescription to you by post, or they can fax it to your chosen pharmacy.  It’s just like your local practice but online.  Download the this app app and speak to a doctor today.  Our Customer Support team is here for you, Monday to Friday from 9am to 6. 30pm.  Anything you discuss with your doctor stays between you and them.  Our service is available 365 days a year.  You can redeem your e-prescription directly in ZAVA .