Nerva Status

Last Updated on 2025-02-16 by Mindset Health Pty Ltd

I have a problem with Nerva

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Something else

50.0%

Crashes

25.0%

Not working

25.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Nerva Problems 🔥

- It is challenging for me to relax especially when I am being asked to do so.

- I feel the pressure to accomplish something that it’s not easy for me to do.

- I seem to respond much better to the word CALM instead.

- In other hypnosis practices they use different ways to get someone to relax like going down and down the stairs.

📋 2 Reported Issues:

Velma McKeachie 2023-10-06

App takes 5 minutes to respond. When I press stop or try to move to a different page it takes ages. The hypnotherapy is brilliant though when app finally starts working.

Diane Pelzer 2023-04-15

I have done the hypnotherapy session for week 4 day 2 twice but the app does not tick acknowledgement that I have done this. The tick appears for the reading and the breathing exercise for this session I am finding a great deal of help from the Nerva app. I am using the Nerva app on my iPad.

Showing 1-2 of 2 reported issues:

Have a Problem with Nerva: IBS & Gut Hypnotherapy? Report Issue

Common Nerva Problems & Solutions. Troubleshooting Guide

Table of Contents:

Nerva iPhone Issues and Solutions

Nerva iOS app crashes, not working, errors
Nerva iOS app network issues
Nerva on iOS has black/white screen

Nerva Android App Issues and Solutions

Nerva has errors/crashing/not working
Nerva server network connectivity issues
Nerva has black screen

⚠️ Troubleshoot | Fix Now in One Click

Nerva iPhone Issues and Solutions

How to fix Nerva app crashes or not working on Iphone (iOS):

Close and restart the Nerva app on iPhone
Update Nerva app to the Latest Version for iOS
Uninstall and reinstall Nerva iPhone app
Update your iPhone to the latest iOS version

Fix Nerva on iPhone unable to connect to server/internet connection issues::

To resolve Nerva network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Nerva Android App Issues and Solutions

Fix Nerva not working on Android, crashes, errors or is unresponsive:

Force Stop the Nerva App
1. On android, goto Settings » Nerva » click [Force Stop]

Update Nerva to the latest version on PlayStore

Clear Nerva App Cache and Data:
1. On android, goto Settings » Apps » Nerva » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Nerva.

Fix Nerva unable to contact server/ Nerva internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Nerva » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Nerva » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nerva