IBX Status

Last Updated on 2025-02-07 by Independence Blue Cross

I have a problem with IBX

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⚠️ Most reported problems ⚠️

Not working

50.0%

Crashes

16.7%

Something else

16.7%

24 hour clock ⏰

Huasheng Yu 2023-06-29

Cannot download and install on my iphone.

Showing 1-1 of 1 reported issues:

Common IBX Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve IBX network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear IBX App Cache and Data:
1. On android, goto Settings » Apps » IBX » Storage » click [Clear Data] option. This clears both data and cache.
2. restart IBX.

On android, goto Settings » Apps or Manage Apps tab.
Click IBX » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto IBX » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch IBX

E-Mail: ibxmobile@ibx.com

Website: 🌍 Visit IBX Website

Privacy Policy: http://www.ibx.com/privacy

Developer: Independence Blue Cross

Apr 14, 2025, 03:48 AM
a user from West Chester, United States reported problems with IBX : Not working
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