360 app not working? crashes or has problems?

360 Status

Published by DEEZER SA

Deezer HiFi exclusive 360 by Deezer is a unique audio experience which allows
you to re-discover your favorite songs in a brand new way - through immersive
audio spatialization. Now you can listen to high quality music as if you're
right in the booth with your favorite artists.

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Common dislikes about 360 app

- The app may not function properly and may require multiple restarts or reinstallation.

- The limited song/artist selection and high subscription cost may not be worth it for some users.

- The processing of the music may result in downgraded audio and listening quality, with some spatial mixes being distracting and gimmicky.

Have a Problem with 360 by Deezer? Report Issue

Common 360 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 360 app on iOS and Android devices. Solve all 360 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

360 iPhone Issues and Solutions

360 iOS app crashes, not working, errors
360 iOS app network issues
360 on iOS has black/white screen

360 Android App Issues and Solutions

360 has errors/crashing/not working
360 server network connectivity issues
360 has black screen

360 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 360 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 360 app crashes or not working on Iphone (iOS):

Close and restart the 360 app on iPhone
Update 360 app to the Latest Version for iOS
Uninstall and reinstall 360 iPhone app
Update your iPhone to the latest iOS version

Fix 360 on iPhone unable to connect to server/internet connection issues::

To resolve 360 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 360 black/white screen (blank screen) on iPhone:

Follow the 360 iOS app troubleshooting guide Here →

360 Android App Issues and Solutions

Fix 360 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 360 app issues:

Force Stop the 360 App
1. On android, goto "Settings" » click 360 app. » click "Force Stop".

Update 360 to the latest version on PlayStore

Clear 360 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "360 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 360.

Fix 360 unable to contact server/ 360 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 360 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 360 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 360 on android.

Solve 360 black/white screens issue on Android:

Follow the 360 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DEEZER SA, developers of 360.

100% Contact Match

Developer: Deezer Music

E-Mail: [email protected]

Website: Visit 360 Website

About this app

When paired with any compatible headphones, this app Reality Audio format brings a 3D element to Deezer HiFi’s lossless audio for sound you can feel. this app by Deezer is a unique audio experience which allows you to re-discover your favorite songs in a brand new way - through immersive audio spatialization. Browse a growing catalog of this app Reality Audio tracks that are added once they are digitally remastered by the artists. Dive into the future of music and be the first to experience innovative spatial audio technology. Find featured albums and playlists in our recommendations page or search alphabetically by artist name. You will also be able to find your Deezer favorites and playlists directly in the this app by Deezer app for instant access. Now you can listen to high quality music as if you're right in the booth with your favorite artists.