Contact 360 Support
Company Name: DEEZER SA
About: Deezer HiFi exclusive
360 by Deezer is a unique audio experience which allows
you to re-discover your favorite songs in a brand new way - through immersive
audio spatialization. Now you can listen to high quality music as if you're
right in the booth with your favorite artists.
360 Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with 360 by Deezer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 360 by Deezer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DEEZER SA
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Deezer Website
Privacy Policy: https://www.deezer.com/legal/personal-datas
Developer: Deezer Music
Read 5 Customer Service Reviews 😭😔💔
I would like to cancel my deezer 360 subscription. However there is no link on your website to cancel any subscriptions. I would like to ask assistance regarding this matter. Thank you.
I signed up for a trial and dowloaded the app. When i realised there’s no music that i want i wanted to cancel the subscription straight away. But when i sign on to the website the there is no personal plan available for me to cancel… Do i have to wait for the three moths trial to be over before i cancel? That is ridiculous, that is just set up for me to forget!!! I want to cancel the subscription as well as the trial today!
Does not start
by SntnlZ
It used to be that I had to start and close this app a few times for it to eventually start. Now it simply will not start no matter how many times I restart or reinstall it (iOS14.6). The library of 360 tracks was (since I can’t even get there anymore) disappointingly small but there were a few tracks there that I enjoyed in 360. Perhaps the app should have an overhaul or should simply be discontinued if there isn’t going to be effort made to make function normally like the regular Deezer app. It’s literally pointless to have an app listed that don’t work at all anymore and will only reflect negatively on the service.
Expensive gimmick with poor results
by Arvostelija
Unfortunately the processing results in a clearly downgraded audio and listening quality in most cases - music lost warmth and low end and sounded thin and tinny. Some spatial mixes were also distracting and gimmicky. I wouldn’t listen these processed tracks even for free - and this service is $19,90\month with a very limited song/artist selection.
As context: I really wanted this to work, so I got the required $19,90/month subscription to test this. I have compatible Sony’s WH-1000XM3 headphones with analyzed ear shapes and optimizations active. I actively listened for couple of days, comparing original mastering and 360 enhanced for several songs.
App works but don’t like having to download a 2nd app
by N8te🌙
Love Deezer, Ive used their HIFI setup for about 2 years now but HATE the 360 app, very gimmicky and sometimes works and sometimes doesn’t. Music in 360 doesn’t sound that good, (use Sony XM4’s) to me it’s a complete waste, and poorly executed. Needs to be reworked from the ground up. Please Deezer, do something about this app and don’t let it rot with poor reviews and unhappy customers.. you guys are capable of so much more than this!
Have a Problem with 360 by Deezer? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of 360 by Deezer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 360 by Deezer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 360 by Deezer.
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