Deezer app not working? crashes or has problems?

Deezer Status

Last Updated on 2024-02-19 by DEEZER SA

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App has problems

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Common Deezer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Deezer app on iOS and Android devices. Solve all Deezer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Deezer iPhone Issues and Solutions

Deezer iOS app crashes, not working, errors
Deezer iOS app network issues
Deezer on iOS has black/white screen

Deezer Android App Issues and Solutions

Deezer has errors/crashing/not working
Deezer server network connectivity issues
Deezer has black screen

Deezer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Deezer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Deezer app crashes or not working on Iphone (iOS):

Close and restart the Deezer app on iPhone
Update Deezer app to the Latest Version for iOS
Uninstall and reinstall Deezer iPhone app
Update your iPhone to the latest iOS version

Fix Deezer on iPhone unable to connect to server/internet connection issues::

To resolve Deezer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Deezer black/white screen (blank screen) on iPhone:

Follow the Deezer iOS app troubleshooting guide Here →

Deezer Android App Issues and Solutions

Fix Deezer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Deezer app issues:

Force Stop the Deezer App
1. On android, goto "Settings" » click Deezer app. » click "Force Stop".

Update Deezer to the latest version on PlayStore

Clear Deezer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Deezer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Deezer.

Fix Deezer unable to contact server/ Deezer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Deezer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Deezer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Deezer on android.

Solve Deezer black/white screens issue on Android:

Follow the Deezer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DEEZER SA, developers of Deezer.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Deezer Website

Privacy Policy: https://www.deezer.com/legal/personal-datas

Developer: Deezer Music

About this app

Get an instant overview of performance by track, by podcast or by episode, to create a more targeted content strategy. this app for Creators makes it easier for you to follow your music and podcast performance over time. Whether you're a musician, manager or podcaster, this mobile app helps you to better understand your audience and increase your music and podcast performance. Deezer also lets you share achievements and key statistics with your community to boost engagement and connect with your audience. Keep track of how they evolve, for valuable insight into what works and how your audience changes. this app for Creators is a free analytical tool for insight into music and podcasts. With Deezer, gain a better understanding into how your audience behaves, to learn about what they like, what they respond to and who they are. Get the most from your data with this intuitive and easy to use tool.