360 by Deezer Reviews

360 by Deezer Reviews

Published by on 2021-11-18

🏷️ About: Deezer HiFi exclusive 360 by Deezer is a unique audio experience which allows you to re-discover your favorite songs in a brand new way - through immersive audio spatialization. Now you can listen to high quality music as if you're right in the booth with your favorite artists.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
46.1%

😎👌🔥 Positive experience
27.4%

👿🤬😠 Negative experience
26.4%

~ from Justuseapp.com NLP analysis of 133 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app provides a unique and new way to experience music through 360RA technology.

- The Headphone Connect app allows for a customized hearing profile based on the shape of the user's ears and head.

- The spatial/physical volume provides a realistic experience of being in a garage or studio with different elements of the music.

- The app has a small library of 360 tracks that some users may enjoy.



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

2.2 out of 5

Not an accurate representation of sound

2022-05-23

The improved “immersive” experience unfortunately sacrificed a lot of the depth of the music. A very limited selection of music was provided. From my listening the music sounded extremely thin and empty, too much processing of the original tracks. Disappointing for the price.

Worthless

2022-06-24

360 worked fine a couple months ago but now it won’t load at all, I just get “Something’s gone wrong - retry” when I try to use it. Have uninstalled/reinstalled, rebooted both iPad and iPhone, same message. Customer service seems to be clueless so far. 360 was one of the reasons I signed up for Deezer so I may consider dropping them.

Does not start

2022-07-25

It used to be that I had to start and close 360 a few times for it to eventually start. Now it simply will not start no matter how many times I restart or reinstall it (iOS14.6). The library of this app tracks was (since I can’t even get there anymore) disappointingly small but there were a few tracks there that I enjoyed in this app. Perhaps 360 should have an overhaul or should simply be discontinued if there isn’t going to be effort made to make function normally like the regular Deezer app. It’s literally pointless to have an app listed that don’t work at all anymore and will only reflect negatively on the service.

Garbage

2022-08-26

No search. not a large selection, I looked for about 10 different very popular bands and couldn’t find any of them would not recommend to any one. Glad I used the free trial and did not spend almost 20$ on this.

Expensive gimmick with poor results

2022-09-27

Unfortunately the processing results in a clearly downgraded audio and listening quality in most cases - music lost warmth and low end and sounded thin and tinny. Some spatial mixes were also distracting and gimmicky. I wouldn’t listen these processed tracks even for free - and this service is $19,90\month with a very limited song/artist selection.

As context: I really wanted this to work, so I got the required $19,90/month subscription to test this. I have compatible Sony’s WH-1000XM3 headphones with analyzed ear shapes and optimizations active. I actively listened for couple of days, comparing original mastering and this app enhanced for several songs.

How?

2022-10-28

I got me a pair of Sony earphones (sounds amazing) but I was supposed to have a 3 month free trail....for one how am I to set up an account from 360 ??? Really so I have to dig and go out of my way to get an account even if I was to pay for it...no thinks...if they want my time and or money...come to me...I won’t come to you.

Useless.

2022-11-29

I have both Deezer Hi-Fi and Tidal Master that I used with a Sony XM4.

Deezer application is a real disappointment.
Instead of having only one app like Tidal they separate the this app part, a non sense ! Where is your common sense people?!

But the worst part, this application looks more like a demo application than a real music app. Not search function at all, you heard me, nothing.
A selection section full of playlists and an artists sectionnin alphabetical order. Good to scroll millions of artists to find the one you want. Pathetic!

To summarize, if you like the this app sound I will strongly suggest you check Tidal.

App works but don’t like having to download a 2nd app

2022-12-30

Love Deezer, Ive used their HIFI setup for about 2 years now but HATE the this app app, very gimmicky and sometimes works and sometimes doesn’t. Music in this app doesn’t sound that good, (use Sony XM4’s) to me it’s a complete waste, and poorly executed. Needs to be reworked from the ground up. Please Deezer, do something about 360 and don’t let it rot with poor reviews and unhappy customers.. you guys are capable of so much more than this!

Complete waste of time

2023-01-31

I see reviews from over a year ago saying that you there’s no search function. I’m using 360 in August of 2021 and that’s still true. That’s the most fundamentally basic feature of any app.

Aside from that the selection of artists to choose from is small, and the hifi feature really isn’t that noticeable. There is no reason to use 360 over any of its competitors.

Waste of time

2023-03-04

If you have Sony the sony WH-1000xm4 or any other headphone that you would like to try and optimize through 360…just don’t. The steps are super complicated and you’ll find yourself signing up for a free trial that you’ll have to remember to cancel 3 months down the line all because 360 and it’s features have absolutely nothing to offer as far as actual value is concerned

Selection is terrible, and cancelling your subscription is apparently not an option.

2023-04-02

Login to the website and try to find a place to cancel your subscription. Follow the steps on their support page, I challenge you. Getting out of this horrible subscription is a nightmare. I implore you, don’t waste your time with 360.

Bad app great concept

2023-05-04

For starters, you can’t search songs so that’s a negative and you have no way of separating this app songs. Plus, most songs aren’t this app which I understand as the process for a song is difficult I’m sure. That said, it feels as though 360 is designated primarily for this app when it’s really not. The this app sounds good but really awful app I’m sure Deezer doesn’t pay much attention too.

High hopes

2023-06-04

I had high hopes for this ap. It won’t even load now, even after deleting and downloading again. Seems a bit buggy. I use the other deezer all the time and love it.

Good audio, poor app design

2023-07-06

If y’all could take the regular Deezer app, and make this app look like it, it would be great. Love the audio on my headphones that support this app but no search, no dark feature, no filters or organization, it’s problematic and hard to use. Lowers the value of the HiFi subscription.

Limited Use

2023-08-06

Not all menus and options are available on iPhone. Will there be an iPad version rolled out?

Takes a minute to get used to!

2023-09-07

It’s a really interesting experience that will take you a minute to get used to it. Not sure if I prefer it over listening to “Normal” music. But I definitely enjoyed it after I listened to a couple of songs. The selection of music is very limited. At this moment I don’t believe it’s worth paying for the premium subscription. However the three months free trial makes it easy to recommend it for people to try. I hope more songs will be added in the future.

Great app with excellent sound quality

2023-10-09

360 has had no bugs for me so far and the music sounds phenomenal with the WH-1000XM3s this app audio optimized for 360 .

360 Reality Audio - magic or science?

2023-11-09

Anyone negatively or positively reviewing 360 should do others the courtesy of explaining the process they went through to test out the technology.

I have a pair of new Sony noise canceling headphones. These headphones came with an app (free to download), called Headphone Connect.
360 allowed me to take photographs of my ears to build a better hearing profile customized to the shape of my ears and head.

When used I conjunction with the Deezer by this app app, it provides an optimized experience for a user.

360RA is a new and unique way to experience music.
Check it out, allow the technology to speak for itself.

Personally, I’m Impressed.

Good now and future tech, takes a bit to appreciate

2023-12-11

Took me a bit to appreciate what was happenings I’m used to stereo sound. So at first I did not like the volume, then I realized it was the spacial/physical volume I was noticing. Then I started to understand i actually experience like being in the garage or studio with guy over there and another guy over there. Good tech and experience today, looking forward to how artist expand on it in the future too.

Have to listen to it in a quiet ambience to truly appreciate it

2024-01-11

It’s not very loud but def hear different elements that some people seem to dislike in these reviews 😂 That’s ok that’s why there’s multiple reviews

Sounds Horrible

2024-11-17

The audio sounds like it's coming out of a can. The this app audio just makes everything sound bad. Nothing more than a gimmick.

Can’t login from my phone. Useless.

2024-11-17

Was unable to login from my phone. Browser login is okay. Useless app.

Not set properly

2024-11-17

Firstly app support link is broken .

I registered for premium free trial but still 360 says I don’t have premium account. I can’t listen to this app music on my Sony.

No sign up

2024-11-17

When I first opened up 360 it sent me to the login page and was no option for sign up so I wasn’t able to use 360 .

Can’t log in on phone.

2024-11-17

Waste of time

On boarding is a complete mess

2024-11-17

My Sony app keeps pressuring me to set up 360. Waste of time because I never got to use this on my iPhone.

You need to improve your on boarding process.

Hope you like scrolling

2024-11-17

There is no search feature. And you can NOT chose how things are in order. So if you have a lot of music like i do good luck. Especially if there are multiple artist in the teach as then I don’t know which I’m searching for if .... IF I can remember them all anyways. So like for me, right now, I wanted to hear a song. Tho I’m pressed for time. Soooooo nope. Just screwed cause I can not be afforded the responsibility to write a word and search for my track. Tho thankfully I went to tidal who also uses this technology and right this second I’m jamming the song I wanted while I tell you how stupid 360 is.

Amazing

2024-11-17

Sound so so so good



Is 360 Safe? 🤗🙏


Yes. 360 by Deezer is very safe to use. This is based on our NLP (Natural language processing) analysis of over 133 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for 360 Is 50.9/100.


Is 360 Legit? 💯


Yes. 360 by Deezer is a totally legit app. This conclusion was arrived at by running over 133 360 by Deezer User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 360 Is 100/100..


Is 360 by Deezer not working? 🚨


360 by Deezer works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with 360 by Deezer? Post a Review




Features

When paired with any compatible headphones, 360 Reality Audio format brings a 3D element to Deezer HiFi’s lossless audio for sound you can feel.

360 by Deezer is a unique audio experience which allows you to re-discover your favorite songs in a brand new way - through immersive audio spatialization.

Browse a growing catalog of 360 Reality Audio tracks that are added once they are digitally remastered by the artists.

Dive into the future of music and be the first to experience innovative spatial audio technology.

Find featured albums and playlists in our recommendations page or search alphabetically by artist name.

You will also be able to find your Deezer favorites and playlists directly in the 360 by Deezer app for instant access.

Now you can listen to high quality music as if you're right in the booth with your favorite artists.

  Customer Service/Support
Developer:
DEEZER SA