MyClevelandClinic Status

Last Updated on 2025-02-05 by The Cleveland Clinic Foundation

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Common MyClevelandClinic Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyClevelandClinic network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyClevelandClinic App
1. On android, goto Settings » MyClevelandClinic » click [Force Stop]

Clear MyClevelandClinic App Cache and Data:
1. On android, goto Settings » Apps » MyClevelandClinic » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyClevelandClinic.

On android, goto Settings » Apps or Manage Apps tab.
Click MyClevelandClinic » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyClevelandClinic » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyClevelandClinic

E-Mail: MyCCTechSupport@ccf.org

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Developer: Cleveland Clinic

May 30, 2025, 05:05 PM
a user from North Ridgeville, United States reported problems with MyClevelandClinic : Not working
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