MyClevelandClinic® Reviews

I need my operative note for GI surgeon that used to work and operate at The Cleveland Clinic. He has since moved on.
I need my operative report in order to schedule another surgery and it is not recorded on myMy Chart.
I have to do it the old fashioned way. Make a pile of phone calls and since my Fax machine isn’t working at the moment have to find a nearest Fax machine.
It would be trillions easier if I or any physician who needed the report had access to it.
I’m sure there are a lot of other reports like x-rays and results of other tests like CT scans and MRI’s were available.
The problem is, either the Patients moves on or the Doctor moves on and it would be greatly helpful.
Thank You, Darlene Radke.
PS I hope you continue to be innovative and start including more than blood work and appointments in MY CHART. Blood work may be interesting for the patient to look at and maybe ask questions but things like Surgical Notes, CT scans, and MRI’s may make a big difference in future care.
Also, for me to just request the OP note is help;ful to the doctor, but what if he decides something else might be helpful and if he had old records he might not have to repeat them.

App won’t let me log in but when I go to the website online it lets me log in with the exact same login that I was using to try to log into MyClevelandClinic . This happens at least once a month sometimes more. I have updated MyClevelandClinic deleted and re-downloaded it. Turned my phone off then back on but nothing works. Very frustrating!!!

So terrible, not at all user friendly. For about a year now I have not been able to access a express care online visit through MyClevelandClinic. The ClevelandClinic logo just spins and spins and spins… I wish someone would truly integrate MyChart and myCleveland Clinic in one app and actually make them function!!

MyClevelandClinic is only useable 40% of the time. I can log in but it doesn’t let me click on anything. Frustrating when you need access to info, directions and medication lists. You’d think CC would be on top making sure their patients have easy access to their health records and info on My Chart. It’s been like this for weeks.

All the information I need is all on MyClevelandClinic!
Appointment information, directions, COVID information, messaging, my medications, test results, and so much more all right here for easy access.

I’ve never had any issues with MyClevelandClinic and it appears to contain the same details as when I log in online.

I am not able to log in to MyClevelandClinic . It looks like others are having the same problem. I have to log in through my browser. It’s good when I can get in.

I have found the latest version of MyClevelandClinic to be very user friendly and one I would encourage others to use.

Like that I can get fast information for my account and my immediate family.

Hello can someone please help setting are not working so i need u to fixed it

Greatest thing they ever done to let people see their records !!!

The new update just opens MyClevelandClinic then force closes it. I’ve uninstalled and reinstalled to no avail. Never should have updated it when it worked fine before! 😡

Great app! Schedule or cancel an appointment. Find local providers. ER’s and urgent cares. Never an issue.

MyClevelandClinic works well, looks great. I would suggest one improvement though: it’s not obvious HOW to use FaceID from the login screen (I had previously enabled it in the settings). MyClevelandClinic logged me out (which is fine - the session expired), I clicked re-authenticate, and then I thought I had to enter my username and password again, not realizing you could click the smiley face (just happened to click it on a hunch). Don’t use an icon - use text so it’s unambiguous.

Copying other apps, they do this a lot, they need to focus on what they do best and provide care not be a technology company. App is terrible. Don’t recommend it

I downloaded MyClevelandClinic today and I can’t click on anything. Can’t get messages or check into appointments. Deleting app now!!!

So confusing how many apps the Cleveland Clinic has. I am sticking with the real MyChart app. One less app collecting my health data.

App never works when I want it to.

Cannot enter. Dates keep moving before month can be recorded

Complete waist of space on your phone..

MyClevelandClinic functions well for accessing MyChart but you can not connect to the express care functions without calling a special number then setting up an account etc. It took me several hours and several logins and disconnects to finally get to talk to a doctor. Please update this function and make it possible for sick people to get the help they need

Most aggravating process to change passwords which they demand. Tried 5 times, if your use a password manager it’s next to impossible. Im giving up and use the old my chart. Why didn’t transfer existing password and user name? Really good reason to stick with existing MyChart!

For mobile purposes you can accomplish test reviews scheduling also messages everyday functions work well for my ipad, like it.I would recommend it!

Horrible update. Nothing works. Tap on an icon takes forever to load then tells you it had encountered an error. Truly futile to use

Not bad app. Seems like all healthcare apps are the same and at least this one does what i needed. Not sure why healthcare apps are so blah. Engage me!

It won’t let me add or delete a member of my Care Team, and doing so is unavailable in Settings. Not one of my health records (doctors’ notes, test results, etc.) is there. There is no FAQ section to address this, nor is it in the Settings. MyClevelandClinic is worthless, and I wish I’d never downloaded it.

MyChart was a lot easier to maneuver that this site they claim has been revised and updated. Little to nada information when we access this frigging website of a large Health Facility as Cleveland. Pay and hire someone with credentials to design a user friendly site.

It does fine with managing your schedule, but the MyChart app is more efficient. What MyClevelandClinic really needs to be is an interactive map of where to go and specifically how to get there. As I walk around all I see are lost patients. The hospital is a 5 Star hospital. Unfortunately, MyClevelandClinic does not rise to the same level of success.