TaHoma Status

Last Updated on 2025-02-13 by SOMFY SAS

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⚠️ Most reported problems ⚠️

Not working

52.4%

35.7%

Account

4.8%

Crashes

4.8%

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Common TaHoma Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TaHoma network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the TaHoma App
1. On android, goto Settings » TaHoma » click [Force Stop]

Clear TaHoma App Cache and Data:
1. On android, goto Settings » Apps » TaHoma » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TaHoma.

On android, goto Settings » Apps or Manage Apps tab.
Click TaHoma » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TaHoma » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TaHoma

E-Mail: vianney.guerin@somfy.com

Website: 🌍 Visit TaHoma Website

Privacy Policy: https://www.somfy-group.com/en-en/privacy-policy

Developer: SOMFY SA

Apr 18, 2025, 03:16 PM
a user from Paris, France reported problems with TaHoma : Not working
Mar 05, 2025, 12:39 PM
a user from Thionville, France reported problems with TaHoma : Not working
Feb 24, 2025, 07:23 AM
a user from Villeneuve-d'Ascq, France reported problems with TaHoma : Account
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