Contact TaHoma Support
Company Name: SOMFY SAS
About: WORKS WITH THE TAHOMA SWITCH
For other solutions, please use “TaHoma North
America” app.The TaHoma app allows you to stay connected to your home from
your smartphone or tablet.
TaHoma Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SOMFY SAS
Verified email ✔✔
E-Mail: vianney.guerin@somfy.com
Website: 🌍 Visit TaHoma Website
Privacy Policy: https://www.somfy-group.com/en-en/privacy-policy
Developer: SOMFY SA
3 Most reported problems 😔💔
Doesn’t work with google home app
by KylarkII
I think it works with the assistant app. So it should be that hard. But it literally doesn’t even accurately tell you if the shade is open or closed on the google
Home app. Fix it. There literally is a huge WiFi block in my living room just to make this enabled remotely and I can’t even tell if it’s up or down? Or use it appropriately in the Google home app. Which literally gives me a status of all my devices. I’d give the app 4/5 stars otherwise. It’s nice to have ability to drive past my house (not on WiFi) and put the shade up if I think some wind is going to come by.
Transfer failed cannot contact customer support
by Scrabels
Support says long waiting times , try later and hangs up. No Chat support.
Too complicated, worthless
by Cupertiino
Keep stuff easy man!!!!
Have a Problem with TaHoma by Somfy? Report Issue
Why should I report an Issue with TaHoma by Somfy?
- Pulling issues faced by users like you is a good way to draw attention of TaHoma by Somfy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TaHoma by Somfy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TaHoma by Somfy.
