Oklahoma app not working? crashes or has problems?

Oklahoma Status

Published by IDEMIA Group on 2023-10-25

Including layers of security and privacy controls, Oklahoma Mobile ID is a
contactless, convenient way to verify your identity from your phone. Oklahoma
Mobile ID allows you to control what information you share during a transaction.

I have a problem with Oklahoma

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Most reported problems

Reported Issues: 10 Comments

By Michael Horton 1 year ago

Says "Due to network issues, your submission could not be processed. Please try again.

By Ronald Shells 1 year ago

Keep blanking off. I have a android phone, works fine on my other android phone...

By Justin Thompson 1 year ago

App will not open crashes as soon as I click on the app!

By Peter 1 year ago

The Oklahoma Mobile ID app is unable to connect to the Oklahoma Mobile ID system. Please check the network connection for your mobile device. Reference code #10102

By Rhonda Stretch 1 year ago

When I click on the link sent it says site can't be reached.

By George 1 year ago

Will not install. Times out trying to reach Site after clicking on link sent on msg to phone. Android Samsung galaxy s22+

By Mike Belden 1 year ago

Can't use the app. It's not working

By Val Schott 1 year ago

It simply will not work. Chat is not any help. Who paid for this and how much? Was it bid out? Does it work for anyone in Oklahoma? Is there any real help anywhere? Why won't DPS answer their telephone line? Is this the best we can expect?

By Harriet Vaughan 1 year ago

The link in the text message says cannot be reached. It appears that the last part is not part of the hyperlink. Not underlined in appearance.

By Stephen Morton 1 year ago

Says site cannot be reached

Common dislikes about Oklahoma app

- App not widely shared

- Free trial period too short

- Issues with OK DPS server upgrade for several months

- Two entities not communicating directly to avoid helping end user

Have a Problem with Oklahoma Mobile ID? Report Issue

Common Oklahoma Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Oklahoma app on iOS and Android devices. Solve all Oklahoma app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Oklahoma iPhone Issues and Solutions

Oklahoma iOS app crashes, not working, errors
Oklahoma iOS app network issues
Oklahoma on iOS has black/white screen

Oklahoma Android App Issues and Solutions

Oklahoma has errors/crashing/not working
Oklahoma server network connectivity issues
Oklahoma has black screen

Oklahoma iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Oklahoma app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Oklahoma app crashes or not working on Iphone (iOS):

Close and restart the Oklahoma app on iPhone
Update Oklahoma app to the Latest Version for iOS
Uninstall and reinstall Oklahoma iPhone app
Update your iPhone to the latest iOS version

Fix Oklahoma on iPhone unable to connect to server/internet connection issues::

To resolve Oklahoma network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Oklahoma black/white screen (blank screen) on iPhone:

Follow the Oklahoma iOS app troubleshooting guide Here →

Oklahoma Android App Issues and Solutions

Fix Oklahoma not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Oklahoma app issues:

Force Stop the Oklahoma App
1. On android, goto "Settings" » click Oklahoma app. » click "Force Stop".

Update Oklahoma to the latest version on PlayStore

Clear Oklahoma App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Oklahoma app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Oklahoma.

Fix Oklahoma unable to contact server/ Oklahoma internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Oklahoma » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Oklahoma » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Oklahoma on android.

Solve Oklahoma black/white screens issue on Android:

Follow the Oklahoma android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IDEMIA Group, developers of Oklahoma.

100% Contact Match

Developer: Idemia R&D

E-Mail: [email protected]

Website: Visit Oklahoma Website

About this app

Including layers of security and privacy controls, this app Mobile ID is a contactless, convenient way to verify your identity from your phone. this app Mobile ID allows you to control what information you share during a transaction. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. 3. 4. For example, when buying age-restricted items, Oklahoma can confirm you are of legal age without having to share your birth date or address. Please note: this app Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. For more information, please visit ok. gov/dps/mid. Oklahoma requires an iPhone 6s (iOS 13. 1) or newer device.