Contact Oklahoma Support

I am going to try it. I am disappointed that I’m just now seeing this app while downloading the app to check road conditions for the ice storm we have headed to Oklahoma tonight. Why would you not want to share this app all over? I wish I could have tried it with more than a week for the free trial. I rarely use my id because I am disabled and can’t go anywhere but my doctors appointments and the pharmacy but I am going to try it anyway. Don’t know if I will keep it to the paying time since I am on a fixed income.

I have not been able to set up the app for several months, and have tried every single troubleshooting step provided. Eventually support from the app developer tells me it is an issue with OK DPS doing a server upgrade (for several months??), and to reach out to OK DPS. When I do reach out to OK DPS, they tell me they are not equipped to support the issue and to reach out to the developer. Would be great if the two would communicate directly instead of doing a loop on the end user to avoid helping at all.

Someone told me about this app to get their RealID. So I downloaded it. It’s got a nice UI and UX is decent. I got my DL set up, no problem. But when I tried to set up the Real ID last week, it wouldn’t allow me to upload documents. I was busy so I thought I’d try again later. After all, I submitted all the questions and images they requested. Meanwhile, the friend who told me about it said he submitted all of his paperwork, only to have it rejected because his SSN is required to fulfill the application. Hello? SSN is required field in the app. So they lost it on the back-end somehow. So he resubmitted the application, but I’d they don’t return it quickly, he’ll miss out on his family’s vacation to Orlando in October. So I tried to continue my application today, and now the app told me I waited too long and had to start the application process over again. So I re-gathered all the documents and tried again: the same problem existed/unable to upload documents. Frustrated, I connected via their chat. The dude said there was a known problem and “the engineers are working on it.” Okay, so what does that mean? “I’ll ask for an update.” He gets back on and tells me that it will require an app update and the engineers are actively working on an update. So I ask, “will I have to start the application over again?” He said, “Yeah.” Geez. I suppose it’s better than waiting for hours at DPS, but it’s still unnecessarily frustrating.