Contact Oklahoma Support
Company Name: IDEMIA Group
About: Including layers of security and privacy controls, Oklahoma Mobile ID is a
contactless, convenient way to verify your identity from your phone.
Oklahoma
Mobile ID allows you to control what information you share during a transaction.
Oklahoma Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Oklahoma Mobile ID. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Oklahoma Mobile ID. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IDEMIA Group
Read 5 Customer Service Reviews 😭😔💔
Can't login. Error code 69641
only thing I hate about this app is no way to recover your password. I can't also get on due to forgotten password & it doesn't recognize my face. This is very frustrating when someone needs my id. I would appreciate someone to please help me recover my password.
I dont know yet
by Kparkslpn77
I am going to try it. I am disappointed that I’m just now seeing this app while downloading the app to check road conditions for the ice storm we have headed to Oklahoma tonight. Why would you not want to share this app all over? I wish I could have tried it with more than a week for the free trial. I rarely use my id because I am disabled and can’t go anywhere but my doctors appointments and the pharmacy but I am going to try it anyway. Don’t know if I will keep it to the paying time since I am on a fixed income.
Terrible support
by Dmcinerney13
I have not been able to set up the app for several months, and have tried every single troubleshooting step provided. Eventually support from the app developer tells me it is an issue with OK DPS doing a server upgrade (for several months??), and to reach out to OK DPS. When I do reach out to OK DPS, they tell me they are not equipped to support the issue and to reach out to the developer. Would be great if the two would communicate directly instead of doing a loop on the end user to avoid helping at all.
Problems with data
by Kmartin7
Someone told me about this app to get their RealID. So I downloaded it. It’s got a nice UI and UX is decent. I got my DL set up, no problem. But when I tried to set up the Real ID last week, it wouldn’t allow me to upload documents. I was busy so I thought I’d try again later. After all, I submitted all the questions and images they requested.
Meanwhile, the friend who told me about it said he submitted all of his paperwork, only to have it rejected because his SSN is required to fulfill the application. Hello? SSN is required field in the app. So they lost it on the back-end somehow. So he resubmitted the application, but I’d they don’t return it quickly, he’ll miss out on his family’s vacation to Orlando in October.
So I tried to continue my application today, and now the app told me I waited too long and had to start the application process over again. So I re-gathered all the documents and tried again: the same problem existed/unable to upload documents. Frustrated, I connected via their chat. The dude said there was a known problem and “the engineers are working on it.” Okay, so what does that mean? “I’ll ask for an update.” He gets back on and tells me that it will require an app update and the engineers are actively working on an update. So I ask, “will I have to start the application over again?” He said, “Yeah.”
Geez. I suppose it’s better than waiting for hours at DPS, but it’s still unnecessarily frustrating.
Have a Problem with Oklahoma Mobile ID? Report Issue
Why should I report an Issue with Oklahoma Mobile ID?
- Pulling issues faced by users like you is a good way to draw attention of Oklahoma Mobile ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Oklahoma Mobile ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oklahoma Mobile ID.
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