The Easy Line Remote™ app offers you a remote control functionality which
allows you to adjust not only the volume and program but other advanced hearing
aid settings such as noise reduction and microphone directionality. You can also
have access to the Enhanced Speech Focus* slider, whi...
Works - sort of.
Finally figured out how to pair this capability while still keeping Bluetooth phone or media connected. (Bluetooth Settings shows that hearing aids are not connected BUT they are since this app used an alternate BT frequency. Apple BT setting for phone talk/listening uses another. Also try using the FAQ pull down - good luck it’s not activated. Really does only one thing with my aids; setting volume.
All this app does is control volume. Don't expect it to do any thing else. If you happen to have it open when the battery is low, it will tell you besides the hearing aid beeps. I haven't had any trouble with the app. Interestingly, the app will make a connection when the I phone (8) BT setting shows one is not connected. Has worked all the time for me. Does mute, volume control, period.
Wonderful Costco Hearing AIDS; DREADFUL App
The Costco K9 hearing aids are excellent, but this app is not. Especially with CarPlay. It doesn’t connect to the hearing aids about 75% of the time. That’s with fresh initialization, whether or not CarPlay or other Bluetooth device is in use. Worse, if a phone call comes in while CarPlay is in use, this app routes the call to the hearing aids and WIIL NOT TURN LOOSE OF THE CONNECTION. It’d be better to have the option to NEVER use the hearing aids for phone calls and just hold the phone to the ear and not have to repair CarPlay every darn time. The Hearing Aids are highly recommended, but this app is worse than useless. Uninstalling it.
The week it worked was fine. Simple. Don't need too many controls for hearing aids. Great to switch between different profiles the audiologist set for me. Did everything to get it to hook back up but no luck. Bluetooth to iPhone 10 works just fine. The app just won't pick them up. Btw like most here say, the aids are great. Been wearing aids since i was 5. I'm 50 now. First digital set I've owned that didn't have issues with piano, guitar, and music in general. So live without the app. Been paying 6k for aids every 5 years or so. These are nice aids. To hell with the app
It works but...
Despite the other reviews the app actually works. But...it needs a couple of improvements: It needs an ipad version so I can split screen the app with another app. ie. This would help in a mtg when taking notes and listening at the same time. My only other option is to manually adjust. Kinda embarrassing sometimes. How about being able to save settings; I have one bad ear and one really bad ear.
This is a minimalist app that works perfectly so I don’t understand the bad reviews. The three programs work fine and I do use all three but mostly I’m set to auto. I liked the volume a tad higher so instead of always changing it on the app I had Costco program it a notch higher. I’m very pleased.
The app, as said by others is only good for volume. FAQ only shows Q’s no answers. The only way to switch from one device to another, phone / iPad is to disconnect the first device, delete the app and pair to the second device. The tv streaming device only uses an digital optical connection for streaming. As for the aids the sound is great and they are easy to use. The main problem I have is that they don’t announce the caller as my previous Phonak,s did therefore you always need your phone handy to screen for spam or robo calls.
I just got my hearing aids and downloaded the app. The app doesn’t function when talking on the phone. I would like to be able to use the features available when streaming while on a phone call. It would also be nice to be able to sync with Apple Watch.
Horrible. Does not pair easily or hold the pairing
My hearing aids were just one day old and the pairing failed. I have been unable to pair them after trying everything possible for more than an hour. The app is total garbage. I use an iPhone 8 Plus. Now I have to return to Costco to see if they can pair the hearing aids and if this time the pairing holds. If not I will have to return them for good. Shame on Costco and phonak for making such a garbage product and letting customers buy it.’
Improve the App and I will buy the aids
Aids are good but the App lacks substance. Needs tone controls. Ability to save user settings. I will most likely not buy these because I need more control. My hearing is variable from one ear to the other and day To day.
App doesn’t want to connect to one of the aids. I’ve deleted it and reinstalled, very hit and miss with the app. Also, FAQs provide links that take you nowhere. Someone didn’t try very hard with this app. I filled out the in app survey twice to provide improvement recommendations but who knows if that’s even read by anyone. I wish I had another alternative because it would make wearing these hearing aids more enjoyable.
Very Disappointed in this App
I’m new to hearing aids, but one of the reasons I was open to them was because of the availability to control the hearing aids through the app. The mute works initially, but as soon as I use another app on my iPhone the mute is deactivated. I tried to use the volume control in church, and there was no change in the volume. Overall I find absolutely no use for this app, which is a major disappointment.
Barely functional app
The app keeps switching programs to use a “Bluetooth streaming” program that messes up my hearing aids and wasn’t part of the setup the audiologist did. Like another reviewer said, I can use the app to set volume. But I need to disable Bluetooth to stop the program switch. I lose phone use with the hearing aids as a result. Very disappointing!
Turn off your sound like keyboard clicks on off clicks etc. found this information on the website. Improves functions. It mistakenly reads clicks as a streaming app
Won’t run on iOS 13.2.3
It worked on my iPhone 6s till iOS 13.2.3 may be the iOS because it only connects to the right hearing aid. Still works fine on my iPad 13.2. I do like the app it does every thing I want.
Yes. Easy Line Remote is very safe to use. This is based on our NLP (Natural language processing) analysis of over 153 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Easy Line Remote Is 52.3/100.
Yes. Easy Line Remote is a totally legit app. This conclusion was arrived at by running over 153 Easy Line Remote User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Easy Line Remote Is 52.3/100.
Easy Line Remote works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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