Kana app not working? crashes or has problems?

Kana Status

Last Updated on 2023-12-06 by Romain Pellen

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Crashes

80.0%

Screen

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kana Problems 😠👌🔥

- No option to read symbols together in the context of real words

- Minor glitch with marking certain characters as incorrect

Have a Problem with Kana - Hiragana and Katakana? Report Issue

Common Kana Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kana app on iOS and Android devices. Solve all Kana app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kana iPhone Issues and Solutions

Kana iOS app crashes, not working, errors
Kana iOS app network issues
Kana on iOS has black/white screen

Kana Android App Issues and Solutions

Kana has errors/crashing/not working
Kana server network connectivity issues
Kana has black screen

Kana iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kana app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kana app crashes or not working on Iphone (iOS):

Close and restart the Kana app on iPhone
Update Kana app to the Latest Version for iOS
Uninstall and reinstall Kana iPhone app
Update your iPhone to the latest iOS version

Fix Kana on iPhone unable to connect to server/internet connection issues::

To resolve Kana network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kana black/white screen (blank screen) on iPhone:

Follow the Kana iOS app troubleshooting guide Here →

Kana Android App Issues and Solutions

Fix Kana not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kana app issues:

Force Stop the Kana App
1. On android, goto "Settings" » click Kana app. » click "Force Stop".

Update Kana to the latest version on PlayStore

Clear Kana App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kana app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kana.

Fix Kana unable to contact server/ Kana internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kana » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kana » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kana on android.

Solve Kana black/white screens issue on Android:

Follow the Kana android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Romain Pellen, developers of Kana.

About this app

Bonus: configure the quizzes to your preferences and desired scope, consult your training history, progress or individual this app statistics and rankings. "this app" will make you memorize, read and write the 2 Japanese alphabets: Hiragana & Katakana, and even track your progress! Learn Japanese with ease once you master all the hiragana and katakana. this app is simple yet powerful, people love it and you will too. Give it a try, and let me know what additional feature you want to see. I am continuously improving Kana .