Roovy - Order Anywhere Reviews

by Pamela

I rarely complain about service at restaurants since most of the time there is a valid explanation. My first (and hopefully only) experience at a restaurant that uses Roovy was absolutely the worst. There was 1 person for the whole place because who needs more than one when you have an app to place all the orders right?

WRONG!! The poor girl was running around like a chicken with her head cut off. I asked for a lime for my drink... never got it... had to ask 4 times... obviously if that app let me order it, it might have eventually come...

This is an awful concept and should be an option, not the only way to order food and drinks. I think I heard every person complain in the entire restaurant about it. I don’t go to a restaurant to order my food through my phone and if I am forced to, it better make the service better, not worse.

What happens if heaven forbid you don’t ha e a smart phone?!? Restaurant owners beware of making this your only means of ordering. You will lose business. I was excited to try this new restaurant concept in my neighborhood but will it be returning unless they change how they do business and it better not include Roovy.

by Maryisagibson

Used Roovy once, and it was fine until it never told me my order was ready. I finally called the restaurant an hour later and picked up soggy, inedible food. Won’t be using it again—these participating restaurants need to offer another way of ordering, no one wants to download a special app (especially if it isn’t going to work).

by JFM1266

Wow! This is a perfect example of technology getting in the way. It took the server longer to walk us through downloading Roovy than it would have been to take our order. The process completely got in the way of customer service. When we finally did order, Roovy came out at the same time as the entrees☹️ The food was just ok, and service non-existent. When I did check out, I never received any final bill. I was expecting to receive a receipt via text. Traveling for work, how am I supposed to expense this? I won’t be back here again.

by Red Eleven

I started up Roovy and put in the payment info but I added an extra letter to my name by accident. Can not edit my name or delete card so I could not order anything at the restaurant.

by Dalton The Cooler

I went to Tres Amigos yesterday and Roovy made my dining experience so bad I will never go to any restaurant that pushes or requires Roovy to order or pay. There were 10 people inside this restaurant and I heard at least 7 complaining about Roovy. There were also two men that looked to be in their 60s that tried to order got frustrated and left. If you market a restaurant/bar as ZZ Top themed it going to attract an order clientele who will want servers and attentive wait staff. This might be the first review I have ever written on for a restaurant or app. That’s how bad my experience was.

by JD098123

Roovy is one of the worst out there. First off, nobody wants to use an app to order off of. Or even just to see a menu. Waste of data, waste of storage on the phone. A forced app just to eat somewhere.

Secondly, Roovy lacks things like split payments. Or split tenders. If I’m at a table, I should be able to split the tab or at a minimum let people order their own stuff on mine. Each new add is a new tab. Roovy is a cluster of total lack of functional design.

by JS.MR

Roovy disconnects the customer from the servers and is a capitalist exploit to decrease the need for workers and only increase the profit of the owner. The menu on Roovy was different than the menu in the restaurant due to Roovy being outdated. None of the specials were posted. I basically had 2 receipts because Roovy was different that the ops of the restaurant. App needs work.

by Tom Savage Himself

Around 3,500 BC, the civilizations of Mesopotamia developed a technology that enabled them to transport significantly higher volumes of goods over long distances. We know this invention as the wheel. There is a reason it has not been reinvented. If a restaurant forces you go download Roovy, and you agree, you are complicit in the exponential rise of economic inequality, and you should be ashamed of yourself. Billions of people live in poverty and it will only get worse because of BS like this. Solidarity with workers.

by Carbon111111

Being forced to download an proprietary app just to eat in a restaurant is a bad idea. Roovy being terrible and stealing your money makes it even worse. You have to give them location access just for the correct restaurant to pop up, no way to manually select which one you’re at. The menus are clunky and poorly written requiring you to click on each item just to find out what it is. Finally when you “close your tab” it automatically applies a 20% tip, regardless of party size or how terrible the “service” is (them carrying food to your table). No warning this was going to happen, just straight stealing your money. AVIOD Roovy AND THE RESTAURANTS AT ALL COST.

by Ghgfhkkhvfdf

Does not give time estimates for when your pickup will be ready. Also you can’t switch done in/carry out/delivery without restarting cart. Sorry restaurant’s probably won’t choose you again because of Roovy. Not a fan

Instead this
Hello we’ve received your order at Shepherd Park and will message you when we’re packaging it up, this will give you time to head our way and think about how awesome you are!

by Mike 77009

A restaurant I like uses Roovy, but Roovy is so horrible I can no longer go to my neighborhood restaurant. Crashes mid way through and lots of freezes.....and restaurant can’t do anything to help (can’t even take a manual order). Not a complicated app but must be done by a group of volunteers.

by Jeffwhiteoak

I love Roovy! It never took us longer than five minutes to get our order while keeping everybody safe and well hydrated.

by MzEbaby

I really appreciated this way of ordering at the concert I attended in Houston at the white oak music hall. We didn’t have to get up for anything . They delivered everything very fast

by Misssox

We had some trouble yesterday with Roovy but Ken was quick to help us out. He and his team made sure we were taken care of. What an amazing night and experience. What a great staff.

by RollsRoyceCoup

Absolutely loved using this app! No need to wait forever for service, it was super user friendly and just makes sense! Great concept and I hope to see it around more restaurants throughout Houston

by ChoppaEats

Tired of waiting on your beer? Trying to flag down your waiter but he’s just too busy to see you? this app totally cuts that right out of the equation. Ordering food or drinks could never be simpler. I absolutely love Roovy and will definitely be using consistently

by Mind The Frog

I’ve used Roovy several times and I find it simple and accurate. From the menus and choosing my favorite foods to checking out it is seamless. One of the things I love the most is the communication from Roovy that keeps me updated on my order including when to pick it up. Give it a try, you’ll be happy you did.

by Rockchick1994

We had to use Roovy to order food and drinks... this was a COVID precaution and it’s fantastic! I never had to wait more than two minutes for a drink and food only took ten minutes! It was fantastic at a show with one thousand people present.

The reviews here seem very unfair... our experience was out of this world! I would HIGHLY recommend Roovy!

by Fun Tester

If you are in the restaurant and you are getting Roovy, DONT. This is stupid, the fact that this restaurant makes you order using a app is a bad idea. At least make a Website or PNG with the menu. The fact that I need a already shady app with bad reviews AND I need to pay with it is stupid. If your reading this review in the restaurant and wondering if you should or should not install Roovy, don't, and leave the restaurant immediately.

by LashLifewithJenny

We went to a concert at white oak music hall and service was amazing! Ordered and got our stuff within minutes. Definitely beats having to stop watching and go stand in line. Appreciate this so much.

by Stupid Roovy

I tried to order food and kept getting an error. This is stupid. Don’t waste your time.

by Texas Slim Pete

At event. App doesn’t work. 0Stars.

by Lukebrawner

This is such a clever (and well-designed) app. I just can’t believe it didn’t already exist. This is going to be a major game-changer. Excited for more bars and restaurants to adopt it.

by Pleopls

It’s Solid I’m a faithful user.

by Alltakensoichoosethis1

Best thing since sliced bread!