CRM by DealerSocket Reviews

CRM by DealerSocket Reviews

Published by on 2021-05-17

The power and ease of DealerSocket’s Mobile CRM provides the best of socket
right in your pocket. Search and add customers, scan a driver's license or VIN,
find inventory, send a follow-up text or video, and complete daily tasks from
anywhere — and up to 50% faster than on desktop.

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

CRM by DealerSocket Reviews

  • By

    Way less capability

    This app appears clean and it certainly does look nicer than the old sales app. However, it has considerably less capability than the original sales app. We are paying the same for our dealer socket services while they are slowly removing functionality and features from their products. We operate 4 dealerships in 2 states and their CRM is nearly unusable. Even when you call support they will tell you that they know it doesn’t have all of the same features and it most likely won’t moving forward. What a terrible product. Your company should be embarrassed and ashamed for such a terrible product.

  • By

    Excellent app such an improvement from Sales app

    Guys, this is a beautiful app. After struggling with the Sales app for so long this is a much needed improvement! Can’t tell you how pumped the guys in our dealership are to finally find this app. It flows well, it’s intuitive and feels like the desktop but on the go! Well done

  • By

    Solid way to manage your day!

    I can’t say enough good things about this app! Easiest way to manage my customers daily and sell more cars! Tons of information, easily accessible, and everything is placed well within. If I could rate it higher than five stars, I would!!

  • By

    Less features, more headache.

    I’m not sure why the need to entirely change the app, but I can’t even read pdf’s on this new app like I could on the old app. That is the bread and butter of the old app for me so without that this app is basically useless. It’s also more difficult to get to customer information and notes. This is too time consuming in an industry where time is money. Sorry, but this app isn’t helpful at all.

  • By

    A big step up for the DealerSocket CRM

    Right from logging in, you can tell this app is a world apart from the older CRM mobile app. Easy to use, intuitive; everything I need is right on the homepage or bottom tabs. Two big thumbs up!

  • By

    Photos and Videos not working

    I really hoped this would be an improvement over the old app. The VIN scan feature works really well for trades. But there is no place to scan a driver’s license into an existing customer account. And although it looks like I can upload photos and videos, they are not working. My customers are not receiving important emails and texts. I am forced to text directly from my personal iPhone.

  • By

    So much improvement!

    Simple, clean and easy to use. Love the way it navigate and was easy to learn from the transition off the old mobile app. Highly recommend!

  • By

    Convoluted, nonfunctional, crashes

    Can’t push trades through the app, only on desktop. Crashes when editing customer information. Clicking on notifications doesn’t take you to the sales opp, but to main page. Very inefficient all around. Layout for notes and tasks is not easily navigable. But, stuck with it, so am forced to deal with frustration.

  • By

    Love it!

    Big step forward for the mobile app. Works way better with newer iPhones. Also has a much better/easier workflow.

  • By

    Don’t let the smooth taste fool you

    This app may look all shiny and new, but it is beyond SLOW! With less capabilities than the old app. Did I mention slooooooooooowwwwww! completing any task takes 4 times as long as it did on the old app. I just can’t believe how slow it is. I’m a very active user, and am so disappointed that dealer socket would put out such a bad product.

  • By

    Always Innovating!

    App is the hands down winner in the current selection of offerings in the automotive space. It will be exciting to see how DealerSocket integrates AutoMate in a seamless mobile experience.

  • By

    Love it

    Love the new app, updated and quick. Mirrors the desktop much more closely than the previous version of the app. This is a great improvement!

  • By

    Modern and Fast

    If you are using an iPhone 11 this app is a must. It is faster and easier to use then the original.

  • By

    Best CRM for mobile EVER

    Slick and easy to use. It’s fast and intuitive and quite literally gives you the power of a desktop in the palm of tour hand!

  • By

    Huge upgrade

    The new app design is great. It is a huge upgrade from the previous app. The layout is nice and the app is very easy to use.

A better way to Contact apps

You can now contact CRM by DealerSocket customer service directly
via Email using our new site -

Contact CRM by DealerSocket directly

Is CRM by DealerSocket Safe?

Yes. CRM by DealerSocket is very safe to use. This is based on our NLP (Natural language processing) analysis of over 67 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for CRM by DealerSocket Is 60.5/100.

Is CRM by DealerSocket Legit?

Yes. CRM by DealerSocket is a totally legit app. This conclusion was arrived at by running over 67 CRM by DealerSocket User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CRM by DealerSocket Is 60.5/100.

Is CRM by DealerSocket not working?

CRM by DealerSocket works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with CRM by DealerSocket? Report Issue

Leave a comment:

Why should I report an Issue with CRM by DealerSocket?

  1. Pulling issues faced by users like you is a good way to draw attention of CRM by DealerSocket to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CRM by DealerSocket customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CRM by DealerSocket.

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