Contact CRM Support
Published by DealerSocket inc. on 2024-06-04 About: The power and ease of DealerSocket’s Mobile CRM provides the best of socket
right in your pocket. Search and add customers, scan a driver's license or VIN,
find inventory, send a follow-up text or video, and complete daily tasks from
anywhere — and up to 50% faster than on desktop.
How to Contact CRM Customer Service/Support
Listed below are our top recommendations on how to get in contact with CRM by DealerSocket. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CRM by DealerSocket. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DealerSocket inc.
100% Contact Match
Developer: DealerSocket, Inc.
E-Mail: [email protected]
Website: Visit CRM Website
Reported Issues: 3 Comments
By caznable55
Frustrating and full of bugs
One of the worst user experiences. This app is full of random bugs and glitches and is difficult to navigate and use. Keep getting error messages when I try to view opportunities and send emails- then when I try to copy and paste an email there’s a glitch that prevents me from doing so, making me discard the long message I just wrote and retype it all over again. I really hate using this app. Unfortunately there’s no alternative if you’re using Dealersocket and the developers know they have a captive audience- hence no incentive to improve it.
By BasementArt.com!!!
WAS A BETTER APP BEFORE THEY MADE CHANGES
So with the changes they’ve recently made in the last year or so, the app has become extremely hard to work with. It only tracks about 75% of your calls, they made it extremely hard to add notes to prospects you just called and there’s a ton of bugs they still haven’t worked out. Looking at some of the changes they’ve made to the app, it’s almost like they don’t have a clue on how to keep track of dealer prospects. Very disappointed…
By CyberSmackDown
DESPISE is a strong word-but necessary for this app
It makes ZERO sense that a sales person can’t access their sold units. One can see how many they sold, but forget trying to see the actual customer’s name and profile on the Reporting page under SOLD UNITS! It takes 2 to 3 extra steps to access the most basic information in this app (if you are actually able to access it). Just why…..WHY take basic user functions and make it into an “Escape Room” type experience.
Have a Problem with CRM by DealerSocket? Report Issue
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Why should I report an Issue with CRM by DealerSocket?
- Pulling issues faced by users like you is a good way to draw attention of CRM by DealerSocket to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CRM by DealerSocket customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CRM by DealerSocket.
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