Contact BVG Jelbi: Mobility in Berlin

Contact BVG Jelbi Support

Published by on 2023-12-12

About: Use popular means of transport in Berlin with only 1 registration – save
precious time! BVG Jelbi is your mobility app for Berlin's public
transportation & car- and ridesharing services. Whether you need bus, train,
scooter, moped, bike, car, or cab services, the boundless mobility of the
capital is just a few clicks away.



How to Contact BVG Jelbi Customer Service/Support

BVG Jelbi: Mobility in Berlin Contact Information

Listed below are our top recommendations on how to get in contact with BVG Jelbi: Mobility in Berlin. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BVG Jelbi: Mobility in Berlin. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Berliner Verkehrsbetriebe (BVG) - AöR



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Berliner Verkehrsbetriebe (BVG)

E-Mail: [email protected]

Website: Visit BVG Jelbi Website

51.85% Contact Match

Developer: Berliner Verkehrsbetriebe (BVG)

E-Mail: [email protected]

Website: Visit Berliner Verkehrsbetriebe (BVG) Website








Reported Issues: 3 Comments

4.6 out of 5

By TK Running


Does not support IDs from EEA countries

Living in Germany as an EEA citizen I don’t qualify for a German ID card, but the app stupidly only allows EU IDs. It’s the first time in 10 years living around the EU that I’ve seen a company make a distinction between EU and EEA citizens.



By HouseMusicLova


Doesn’t accept US citizens credit cards

Wouldn’t accept American Express or MasterCard. Sent an email and they responded 7 days later, once I was back in the U.S.



By Jmac_htown


Hmmm

Ich kann nicht zahlen. Die App lehnt die Kreditkarte jedes Mal ab.




Have a Problem with BVG Jelbi: Mobility in Berlin? Report Issue

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Why should I report an Issue with BVG Jelbi: Mobility in Berlin?

  1. Pulling issues faced by users like you is a good way to draw attention of BVG Jelbi: Mobility in Berlin to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BVG Jelbi: Mobility in Berlin customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BVG Jelbi: Mobility in Berlin.


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