BVG Jelbi: Mobility in Berlin Reviews

Published by Berliner Verkehrsbetriebe (BVG) - AöR on 2024-10-15

🏷️ About: The BVG Jelbi app is a mobility app for Berlin's public transportation and car- and ridesharing services. It allows users to access a wide range of mobility providers, including public transport, e-scooter sharing, car sharing, e-moped sharing, bike sharing, and cab service. The app also features a smart route planner, timetable information, and the ability to buy public transport tickets. Users only need to register once and can choose from various modern payment methods.

Rating 4.6/5

Safety Score: 62.2/100

Legitimacy Score: 92.3/100

Overall Customer Experience 😎

😎👌🔥 Positive experience

47.8%

👿🤬😠 Negative experience

29.1%

🙄💅🫥 Neutral

23.1%

~ from Justuseapp.com NLP analysis of 76 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- Easy to use and buy tickets

- Reduces screen clutter

Read 5 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Does not support IDs from EEA countries

2022-05-22

by TK Running

Living in Germany as an EEA citizen I don’t qualify for a German ID card, but BVGJelbi stupidly only allows EU IDs. It’s the first time in 10 years living around the EU that I’ve seen a company make a distinction between EU and EEA citizens.

Doesn’t accept US citizens credit cards

2022-06-23

by HouseMusicLova

Wouldn’t accept American Express or MasterCard. Sent an email and they responded 7 days later, once I was back in the U.S.

Hmmm

2022-07-24

by Jmac_htown

Ich kann nicht zahlen. Die App lehnt die Kreditkarte jedes Mal ab.

Easy to use!

2022-08-25

by FH-Shad

Easy to use and buy tickets for the BVG. I had so many different applications for maps and ticket purchase and now that there is this singular one I can reduce my screen clutter.

Danke dir!

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good app but

2022-09-26

by Blyydro

fares are too high! 3 euro for 2 hours is a scam!!

Is BVG Jelbi Safe? 🤗🙏

Yes. BVG Jelbi: Mobility in Berlin is very safe to use. This is based on our NLP (Natural language processing) analysis of over 76 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for BVG Jelbi Is 62.2/100.

Is BVG Jelbi Legit? 💯

Yes. BVG Jelbi: Mobility in Berlin is a totally legit app. This conclusion was arrived at by running over 76 BVG Jelbi: Mobility in Berlin User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BVG Jelbi Is 92.3/100..

Is BVG Jelbi: Mobility in Berlin not working? 🚨

BVG Jelbi: Mobility in Berlin works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.