tpg+ app not working? crashes or has problems?

tpg+ Status

Published by Transports publics genevois on 2024-01-25

- THE OFFICIAL TPG APPLICATION - Optimise your daily travel time and get around
easily on the entire network of Greater Geneva, in SWITZERLAND and
FRANCE. tpgPreview brings together, in a single application, all the
timetables, stations and tickets in the canton of Geneva and its cross-border
conurbation (zones 10, 200, 230, 240, 250).

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Common dislikes about tpg+ app

- It never saves my card so I have to enter my credit card number every time I need to buy a “billet complémentaire”.

- The navigation doesn’t load properly.

- It doesn’t accept Apple Pay as a payment method.

Have a Problem with tpg+? Report Issue

Common tpg+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot tpg+ app on iOS and Android devices. Solve all tpg+ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

tpg+ iPhone Issues and Solutions

tpg+ iOS app crashes, not working, errors
tpg+ iOS app network issues
tpg+ on iOS has black/white screen

tpg+ Android App Issues and Solutions

tpg+ has errors/crashing/not working
tpg+ server network connectivity issues
tpg+ has black screen

tpg+ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever tpg+ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix tpg+ app crashes or not working on Iphone (iOS):

Close and restart the tpg+ app on iPhone
Update tpg+ app to the Latest Version for iOS
Uninstall and reinstall tpg+ iPhone app
Update your iPhone to the latest iOS version

Fix tpg+ on iPhone unable to connect to server/internet connection issues::

To resolve tpg+ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix tpg+ black/white screen (blank screen) on iPhone:

Follow the tpg+ iOS app troubleshooting guide Here →

tpg+ Android App Issues and Solutions

Fix tpg+ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent tpg+ app issues:

Force Stop the tpg+ App
1. On android, goto "Settings" » click tpg+ app. » click "Force Stop".

Update tpg+ to the latest version on PlayStore

Clear tpg+ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "tpg+ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch tpg+.

Fix tpg+ unable to contact server/ tpg+ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click tpg+ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got tpg+ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch tpg+ on android.

Solve tpg+ black/white screens issue on Android:

Follow the tpg+ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transports publics genevois, developers of tpg+.

42.86% Contact Match

Developer: Transports publics genevois

E-Mail: [email protected]

Website: Visit tpg+ Website

85.71% Contact Match

Developer: Transports publics genevois

E-Mail: [email protected]

Website: Visit Transports publics genevois Website

About this app

Optimise your daily travel time and get around easily on the entire network of Greater Geneva, in SWITZERLAND and FRANCE. tpgPreview brings together, in a single application, all the timetables, stations and tickets in the canton of Geneva and its cross-border conurbation (zones 10, 200, 230, 240, 250). It also covers the geographical area around the Léman Express between Geneva, Annecy, Annemasse, Thonon-Evian, Saint-Gervais-les-Bains, Bellegarde, and as far as Coppet in the Canton of Vaud. • Click on the "Route" icon and enter your destination. The official this app application is available in an upgradeable version. Download the latest update to your phone now to benefit from the latest features and performance improvements.