Contact tpg Support
Company Name: Transports publics genevois
About: - THE OFFICIAL TPG APPLICATION -
Optimise your daily travel time and get around
easily on the entire network of Greater Geneva, in SWITZERLAND and
FRANCE.
tpgPreview brings together, in a single application, all the
timetables, stations and tickets in the canton of Geneva and its cross-border
conurbation (zones 10, 200, 230, 240, 250).
tpg Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Transports publics genevois
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit tpgPreview Website
Privacy Policy: https://www.tpg.ch/fr/protection-des-donnees
Developer: Transports publics genevois
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3 Most reported problems 😔💔
Don’t bother
by RemutedFault
Great that it shows you exactly where the stops are, but to navigate, doesn’t load properly.
Terrible user interface!!!!
by Alex SM
Feels like a test prototype. Really hope that’s what this is.
Update - spoke too soon
by HM109
Edit : Although I ask it to save my card, it never shows up so I have to enter my credit card number every time I need to buy a « billet complémentaire » I really hope they fix this and/or add ApplePay.
Orignal: They’ve updated the app and it seems to be working very well now. I was able to buy tickets after weeks of receiving an error message! It would be great if they added Apple Pay to the accepted methods of payment - maybe something to consider for future improvements ?
Have a Problem with tpg+? Report Issue
Why should I report an Issue with tpg+?
- Pulling issues faced by users like you is a good way to draw attention of tpg+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a tpg+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using tpg+.
