Universal Smart Remote app not working? crashes or has problems?

Universal Smart Remote Status

Published by TINAC Inc. on 2023-08-18

Universal Smart Remote only supports Samsung, LG, Sony Smart TV and Roku Smart
TV series. Samsung 2010(C Series), 2011(D Series), 2012(E Series), 2013(F
Series), 2014(H Series), 2015(J Series), 2016(K), 2017(Q,M), 2018(Q,N), 2019(R)
and 2020(T,Q).

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Common dislikes about Universal Smart Remote app

- App frequently times out and requires closing and reopening to function properly

- Paid version does not work properly, making it not worth the cost

Have a Problem with Universal Smart Remote for TV? Report Issue

Common Universal Smart Remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Universal Smart Remote app on iOS and Android devices. Solve all Universal Smart Remote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Universal Smart Remote iPhone Issues and Solutions

Universal Smart Remote iOS app crashes, not working, errors
Universal Smart Remote iOS app network issues
Universal Smart Remote on iOS has black/white screen

Universal Smart Remote Android App Issues and Solutions

Universal Smart Remote has errors/crashing/not working
Universal Smart Remote server network connectivity issues
Universal Smart Remote has black screen

Universal Smart Remote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Universal Smart Remote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Universal Smart Remote app crashes or not working on Iphone (iOS):

Close and restart the Universal Smart Remote app on iPhone
Update Universal Smart Remote app to the Latest Version for iOS
Uninstall and reinstall Universal Smart Remote iPhone app
Update your iPhone to the latest iOS version

Fix Universal Smart Remote on iPhone unable to connect to server/internet connection issues::

To resolve Universal Smart Remote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Universal Smart Remote black/white screen (blank screen) on iPhone:

Follow the Universal Smart Remote iOS app troubleshooting guide Here →

Universal Smart Remote Android App Issues and Solutions

Fix Universal Smart Remote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Universal Smart Remote app issues:

Force Stop the Universal Smart Remote App
1. On android, goto "Settings" » click Universal Smart Remote app. » click "Force Stop".

Update Universal Smart Remote to the latest version on PlayStore

Clear Universal Smart Remote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Universal Smart Remote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Universal Smart Remote.

Fix Universal Smart Remote unable to contact server/ Universal Smart Remote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Universal Smart Remote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Universal Smart Remote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Universal Smart Remote on android.

Solve Universal Smart Remote black/white screens issue on Android:

Follow the Universal Smart Remote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TINAC Inc., developers of Universal Smart Remote.

73.47% Contact Match

Developer: CodeMatics Media Solutions

E-Mail: [email protected]

Website: Visit Universal Smart Remote Website

74.58% Contact Match

Developer: Tv Remotes and screen mirrors

E-Mail: [email protected]

Website: Visit Tv Remotes and screen mirrors Website

About this app

Universal Smart Remote only supports Samsung, LG, Sony Smart TV and Roku Smart TV series. 2016(K), 2017(Q,M), 2018(Q,N), 2019(R) and 2020(T,Q). Make sure your phone and smart TV are connected to the same Wi-Fi network. Universal Smart Remote works with all iOS running version 8. *Universal Smart Remote application is not an official product of Samsung, LG, Sony, TCL and Roku. *Universal Smart Remote does not support Youtube, Netflix application with keyboard.