Keep Health app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
49.0%

Not working
18.2%

Something else
15.2%

Crashes
9.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Keep Health Problems 😠👌🔥

- Unable to get notifications to work despite following all the steps and resetting it.

- Unable to access all features it goes to settings then back to time.

- First night it disconnected and had to re-set everything.

- Does not allow to change the metric units of measurement.

- Does not automatically sync to the app, have to open it up and allow the watch to sync to view the info.

- The watch itself is very lackluster in terms of functionality.

  90 Reported Issues: 😵🆘🛟🚨📢

Louise Walley
2022-06-15

My app worked perfectly until I had to reinstall it today and now it won't load, sticks on a white screen with k in the middle and freezes my phone. On the app install screen it says there was an app update on 14/06/22 so I'm assuming it's related to this. I have attempted to uninstall/reinstall numerous times but experience the same issue each time.

Vgtjf
2022-06-14

my watch isnt connecting even tho I have all thing on i have my Bluetooth on i have tried uninstalling it and reinstalling the app but it's still not working

Graham Williams
2022-06-14

The alarm does not work

Dr M E Roughley
2022-06-12

App will only synchronise to 63% then freezes. Have uninstalled and reinstalled 4 times, but it keeps freezing. Rubbish product!

Wendy Hall
2022-06-11

The app wont synchronize, stops at 77% and gets stuck

Jenny
2022-06-11

I bought my watch a few weeks ago and was working perfectly, then it stopped working, tried uninstalling then reinstalling, now won't download properly, just a white screen with k in middle

Teresa Jones
2022-06-11

Will not give me a verification code, pointless purchase of fitness watch

Gaynor Lowe
2022-06-09

App stopped working on 7 June. Just won't open or has blank white screen. I can see it was updated on 7 June so assume this is the problem but that doesn't help???

Elizabeth Woods
2022-06-09

Freezing when syncing

Suzanne Ruff
2022-06-08

Watch was connected to phone fine two days ago now will only synchronise to 77% then gets stuck so not able to use for purpose. Not very happy, only had 1 week.

Lola Sij
2022-06-08

The App is not working. Can't connect. I've uninstall and reinstall several times but still won't work. My phone is android 12. App has been working OK until today.

Jayne East
2022-06-08

Keep Health stopped working it won't load any data

Jane Lambert
2022-06-08

App wont connect to my fit watch, it wont let me log in.

Paula Williams
2022-06-08

The app kept crashing so I uninstalled it, I downloaded it again but it's not even letting me on to it at all. It keeps saying app it's responding

Debra Oldfield
2022-06-07

I can't get the app up ,I have previously but now it won't load

Pat McCann
2022-06-05

It's running in background what do I do. I can't see the instructions it's too small a print thankyou

Avarita Dunkley
2022-06-05

No verification code sent

Bibi
2022-05-30

i am losing my patience cant log in asking verification code did anyone got sorted please help

Mayleen Atima
2022-05-29

Trying to sign up but it will not send verification code. How do i get code?

Rebecca Holmes
2022-05-27

It won't let me create an account as it won't send a verification code to my email.

Barry Southern
2022-05-24

Tried opening my account and will not send me verification code at all,just says reacquairing ,very frustrating

Mrs Ann Hussey
2022-05-22

Trying to log in to the app, but will not send verification code either with my account details or as a new account. Most annoying. Will be sending the Smart Watch back to the purchasing company telling them the problem I have been having.

Akuete
2022-04-25

Keep Health App not synchronising data and not connecting well

Marianne
2022-04-23

Keep trying to register but it doesn't send a code? So frustrating 😤!!!!

Kelly
2022-04-23

I have bought a new phone and installed the app again and paired it all okay, but when I click on the data is says must be connected to device?

Sarah Brown
2022-04-06

doesn't seem to be counting steps and not sure how to turn on or address this. New watch so not had any step count

Rosalyn
2022-04-05

I am unable to create a new account as it does not send a verification code. This is not good enough, how does it work.

Anna Flynn
2022-04-03

The battery percentage has gone missing on my app

Carol Collis
2022-03-27

Trouble logging in. Same as above

Shelley Orridge
2022-03-27

Keep health app requests that I log in. When I do with the correct email it says that it is incorrect. So then I choose the option to create a new account and the app does not send a verification code. I have attempted this dozens of times and it just does not work. :(

Showing 61-90 of 90

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About this app

The health data displayed by Keep Health is not used as a medical judgment standard and is for reference only.  Keep Health supports synchronizing your health data to Apple Health.  this app APP is a software that manages exercise data, sleep quality, and event reminders.  It allows users to better understand their physical conditions and set reasonable exercise goals based on their own conditions.  Tip: Continue to use background GPS will greatly shorten the battery life of the phone.  Please consult your doctor before making a medical decision.