Contact Keep Health Support
Company Name: 晓青 蔡
About: Keep is a mobile fitness community that offers a variety of training programs for different groups
of people.
Headquarters: Beijing, Beijing, China.
Keep Health Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: 3291705576@qq.com
Website: 🌍 Visit Keep Health Website
Privacy Policy: http://keephealth-zhj.com/keephealth/KeepHealthPlus_privacyPolicyE.html
Developer: caixiaoqing
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8 Most reported problems 😔💔
my watch keeps on going through all my items on watch won't stop runs battery dead. Never had a past problem before Please Help Thanks
My Keep Health app stopped working. I tried several times to restart it and finally deleted the watch. Now it will not recognize it...keeps saying "Device Not Found."
My emàil and password are correct,but still can't log in. Lousy system
Hi there, the app on my android phone isn't working. Have tried all the remedies but nothing is working. Anything else I could try
App not working, blank white screen with k in middle
Not enough options
by Mirandemonium
App doesn’t allow to change the metric units of measurement, so height is in CM and weight is in kilograms. I’d like to be able to choose feet/inches and pounds for weight. Also it doesn’t automatically sync to the app, you have to open it up and allow the watch to sync to view the info. The watch itself is very lackluster. The design is pretty and I get compliments on it but the functionality just isn’t there. Would not buy again.
Difficult to access all features
by Annie3691
Unable to get notifications to work despite following all the steps and resetting it. Also unable to access all features it goes to settings then back to time. Also first night it disconnected and I had to re-set everything. So I am returning for a more highly rated one.
Works good
by Soosad2019
Wanted BP readings ok but not accurate but I can trend with it. I would love to know what the pressure feature or reading is for ? I like having the watch face that looks like a real watch with second hand . On app data navigation could be more user friendly as far as a daily reading but overall I like it
Have a Problem with Keep Health? Report Issue
Why should I report an Issue with Keep Health?
- Pulling issues faced by users like you is a good way to draw attention of Keep Health to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Keep Health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Keep Health.
