Keep Health Status

Unable to register. When I submit to register, the app puts the word ‘box’ in front of the email address so I can’t receive the verification email

The watch does does come on when moving wrist and the sleep mode isn't working

Sleep score only records sleep from 1.30 a.m when I go to bed at 10.30 pm so says I only have 4 hours sleep.

The verification code times out before i can enter itnto set up account. Very frustrating.

When recording weight, it doesn't record it correctly. 213.6 ends up as 219, 208 ends up as 214. Also, doesn't collect all sleep data for the night

The app send me the email where the verification code is supposed to be, but is not there. It does not display any numbers at all.

I’m not receiving a verification code. Please help

I still have version 2.07. Every time there is an update, my iPhone won’t update the app. I have tried everything to make sure it is not blocked from doing so. Also, it’s so annoying that I see other peoples questions on this site, but I can’t help them out when I could answer their question for them quickly, or I don’t see an answer to their question, that may help me out. I’ve had my watch for almost 2 years now, and have worked out how to use it really well, even though it hasn’t updated for me.

I downloaded the app to set up my smart watch fitness tracker. When I open the app, it asks to create an account - i put my email and password and click get code. The code does not come, and sometimes when it does come, since i'm on the phone, i have to go to the other window to get to my email, which when if I get the code, then when i come back to the app, the page with code is gone and i have to start all over again. How do i solve this?

Trying to get bp but screen times out before a reading is given

Just got my smart watch today and can't get passed creating an account as its not sending a verification code!!

The app is not syncing with watch.

App wont download keeps saying 'pending'

Want to reset my steps GOAL but I can't find the goal place again??

Just synched my new Bingfit FT805SHR watch to the Keep Health App. All is working well on my phone EXCEPT the steps portion and messaging portion. What am I missing? I have the notification turned on for messages and no messages are coming through on my watch.

How do I add swimming to the sports option. All the adverts say there are 25 sport modes I have only 3!

I cannot get a code to register on the app

I had a problem not getting the verification code as I was trying to set it up with my normal personal account which is on hotmail. When I changed it to the email account (gmail) that I use as my Samsung account on my Samsung phone, the verification code came through first time. Just adding in case this helps anyone else

Why can't I get a verification code to pair my new watch with my phone

Got my watch today tried to get on keep health but it wont give verification code. So cant even get right time. Useless. Where do i send watch back to.

It does not track my sleep, and it wont control my music, PLS assist

I've gad tge Keep Health watch since January 2022, it has worked fine with the exception of the "sleep" which is inaccurate. But since I did a phone update the app isn't working, just showing a k in the middle of the screen. I have turned the phone off and on again and the watch, I've uninstall the Keep Health app. Still not working.

I am trying to register for the app but l have not been sent a verification code

Watch worked fine for 3 weeks, but since 12th June it won't synchronise past 70% no matter how many times I've Installed and uninstalled it. Total rubbish

i fixed it up date your phone in system then go in to apps in settings and clear all data itll ask n say youll lose w.e just go with it then open app and do the first time set up add you watch and good to go

last week app was tempo mental iv uninstalled reinstall un paired watch re paired cleared cahse factory defaulted nothing is making it work so now my smart watch is just a watch fix it !

The app isn't working. Had problems last few days with synchronisation but today it's just frozen on white screen with k in the middle.

Just bought my smart watch and downloaded keep health.it wont send me a verification code and wont connect. Oh dear..Just saw all these negative reviews..its looking like another smart watch will be returned then😏

trying to login but forgotten password. tried to reset but though I can click get code but no email through to my inbox with code. please advise

My watch is new and given as a gift. The app worked very well for one and a half days and then said that the watch was not connected. I have uninstalled and app and re installed many times now. The app installs fully but says no device connected. I have followed all the recommended fixes but no success. I have also tried using a different email and the same issue occurred. Very disappointed.