RCBC Pulz Reviews

I dont reside in the Philippines so I dont do much transactions. This new app will test your patience. I can’t view previous transactions unlike the old app. They provide a statement which cant be save in the gallery but in some files somewhere. It’s July now and no June statement available yet. I am not sure if you can view the checks issued, like in the old app. I can only see my balance. If I am
missing something, pls enlighten me. Thank you.

I’m assuming there was a breach in security. Lost all my cash and was charged an over 100,000 in my credit cards. Bank manager was not helpful at all and such a disappointment in service!

Error AOM-3 everytime after logging in. Can't see accounts. Useless.

Unable to do mobile banking

Don’t log me out if i missed to log out. No transaction history available.

Im new to RCBCPulz! I was advised to open an online account thru this.. its not working, I cant upload my ID, its always on error

RCBCPulz is so slow after the update. I don’t know if there’s an issue with iOS 18 compatibility.

Been trying to link my card for a week now and I just keep on getting same issue, nothing a simple tap can fix. Wth. Very useless app

Tried opening an account online. Got only as far as creating a User ID and password. Kept getting an system error. Customer service was no help. So frustrating. WHAT NUMBER CAN I REACH THE CUSTOMER SERVICE FROM USA?

OTP are not being sent and now I’m blocked from accessing the account both online and using Pulz. Calling the number for support - no answer. Emailed care service no response!

New app wont let me log in. It just keeps on saying “device registered to another account” this was 4months ago until now customer service still don’t know what to do.

I recently downloaded to the new online banking app [RCBC Pulz] and I must say, my experience has not been as positive as I had hoped. While I appreciate the bank’s efforts to modernize its services, this new app is not as user-friendly as the old version.

Terrible app, they should fire whoever created it. Old app never any problems. Obviously no QA testing on the UI. I would be terminated if I was the developer of such an inferior product. Maybe someday they will get it together and make RCBCPulz stable…!!!

I have the older RCBC app which was working fine. I tried to use my credentials to sign into Pulz. It didnt work. I figured i should try and link it. It didnt work bec the setup is buggy and stopped working at the last step. Hassle.

Why the new app is like this. I can't log in and the worst is i'm always blocked for maximum OTP. BUt RCBCPulz is always crashing. I always email the email address you are providing but none of my concern is assisted and take action by them.

Such a stupid new App! I have been trying to access my account for 4 months now and it was unsuccessful. It keep saying error and wrong OTP were infact I am putting the right OTP. Whoever created RCBCPulz should be fired. Old App is way better and convenient! They keep sending me a recovery password but does not work everytime.

All the options are missing. No bills payment, transfers, statements it’s all missing.

FRUSTRATING.

i cant link my credit card to the apps

All functionality I’m using are working great except this OTP via app. So I changed to default of using OTP via SMS.
The reason probably due to the previous RCBC app that is already uninstalled. Before it was uninstalled, OTP via app are received by this old app regardless if the OTP request originated from the newer app.

I was able to set up my account and paid my bills swiftly, and also enjoyed their free instapay fees for transfers ₱1000 and below, big savings for me as I need to do more this season. Highly recommended!