I liked this app at first. I went on it about everyday, until recently it stopped working the way it should. I kept adding people, or requesting for their snap, and it seemed like the request would go through. That’s when I started to notice that I would see the person I attempted to add before come up and be recommended to me again. It became increasingly frustrating, as I was wasting my gems on someone who I had already added once. It it getting to the point that I added the same person about 4 times because I thought the issue was on my end. I have restarted Hoop numerous times, and, not to say that I am in high demand or anything, have received no requests or snaps at all in the past week. I feel like there would be at least one person. When I tried to contact support through Hoop , which again was numerous times, I received a banner that said something along the lines of couldn’t be displayed at this time. I even tried to go to their website, and from what I saw, support was only available through email. If this doesn’t work that’s where I will be headed next. I am increasingly frustrated and I am about to delete Hoop . I don’t want to, especially right now during quarantine because it helped me connect to some very great new internet friends. I hope this will reach someone at this app so they can fix this for me because Hoop was great before this started.