Are you having issues? Select the issue you are having below and provide feedback to Healthy Benefits Plus.
- Select brands are limited
- App shuts down and home page pops back up
- Does not line up with cash registers in stores
- Lies when scanning items
Why isn’t the scanner working for in Stire?
I can't login to my account and I tried to unstall it and installed it back, since I had to update app. My current password not working and I try to change my password word still not working. I can't remember my current password is. Is there Way to by past the current password. I need it to work by June 1 so I can use it for scanning products I can buy it with. Please and thank you. Leave me a message on my email. Please help me fixed the problem with the healthy benefits plus app. Thank you I appreciate it so much 😊 have a nice day 😊
I have been trying to place an order thru the Walmart online with my benefits card. When I get to check out it will not go thru , it keeps coming back with " there is one or more item with a change of price , please confirm price change." There is no place to confirm . Please let me know what to do.
When I enter my information on the Healthy Benefits app login page and press log in, the app crashes
First problem comes at login. I have it set to use biometrics as my sign-in method. Every time that I try to use it it says, error: your session has expired. I then end up putting in my email address which brings up my saved passwords through the Samsung app and if I click on that the email and the password show up for about 2 seconds and then disappear and I have to then go and enter everything manually even though it's actually saved. The next part may just be my lack of understanding how to use the app in the way you've got it set up but I can't go from my home screen to the healthy benefits part of the card and then back again to access the flex account part on the app without exiting the app completely and starting all over again. Also if I try to do any shopping online from the healthy benefits app it only gives me the option of shopping at Walmart from the app itself. I do understand that you can actually go to the websites of some of the places that say that are approved to buy items online but I have actually never been able to do that because it always says that I cannot apply this payment method to what I'm looking to purchase. I will however state that if I go to that physical location, I can generally use the card to pick up the item I was trying to buy online that the website said I wasn't able to use the card to purchase. 🤷♂️
I am unable to log in for my account or my husbands so unable to make online purchases of pay utility bill. It has not worked since the end of last month.
this page isn't working right now message. whats happening
Hello I just sign up today, I tried to pay a utility bill but it won't open page, I can however shop for groceries and OTC products.
Can't log in put in my saved email and password it disappears I've uninstalled reinstalled and all the common things you can do still does not work never has
Website not working
App hasn’t worked for a week uninstalled 4-5 times same thing it only flashes won’t let me log in
I can't figure out how to update the app. It won't let me in until it's updated.
My app is telling me I need to update, but I can't find out how to do that.
The app is pretty lousy. Often when i need to check my balance it requires me to sign in even though my thumbprint should be adequate. When i try to sign in, it doesn't accept my password. If i manage to log in, it doesn't show my real time balance leaving me to factor in my most recent purchases. I'm beginning to think it's more a headache than a help although i do appreciate the extra dollars to cover my monthly expenses.
I can’t get scanner in app to work no matter what I do . I have 14 pro max iPhone latest iOS
My app won't load and it just keeps spinning.I uninstalled and reinstalled twice already.please advise or fix problem.
Am not able to log. Message shows that I need to update the app. But am unable to update it from my phone.
First 9f all my card hasn't came in the mail so I lost January benefits as idk about this app til recently and it hasn't worked not once so I'll lose February benefits also I'm so disappointed.. this app is awful and is going to cause customers to sign up for something else I'm definitely looking into it
It won’t let me add my internet company so I can pay my bill
Worst app ever. Please fix
I AGREE WITH ALL ABOVE COMMENTS!!!! This frustrating & terrible! I went shopping for incontinence products for my 79 yr mom without card but planned to use card stored in App. App and website would Not load! Fix IMMEDIATELY PLEASE
Healthy Benefits Plus app and website is not working.
Every month I have this problem. It's always the same it crashes it freezes then it will allow me to login but I can't go any further. It's not my phone and it's not my Wi-Fi. It's your horrible app.
App stalls when I try to access my OTC benefits page. Uninstalled and installed app three times. Still stalling. Restarted phone. Still stalling. Called customer service. Still stalling. This is very frustrating. Please fix!!!
Regarding my pay bill I made going on 2nd week would like to know if approved.
Can't pay my utilities
How do I update this app?
When I try to Submit my order for OTC Healthy Benefits Plus it says: Server Internal Error'. I tried it on my laptop and by cell phone. May I get credit for it if it doesn't go through this month for next month, please.
Something very wrong can't order or pay small health bill or use app to make order
There is no balance
Complete guide to troubleshoot Healthy Benefits Plus app on iOS and Android devices. Solve all Healthy Benefits Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solutran, Inc., developers of Healthy Benefits Plus.
Healthy Benefits+ gives you easy access to the benefits you need to help you live a healthier lifestyle. You can instantly redeem your benefits on qualifying products with your card number or barcode when you checkout. It’s that easy! With the Healthy Benefits+ mobile app, you can access your benefits anywhere, anytime. You must be an eligible sponsored member to register for Healthy Benefits+™. This is a sponsored program. Review your welcome materials or login to your program website for a full description of benefits and shopping options.