RockShox TrailHead app not working? crashes or has problems?

RockShox TrailHead Status

Last Updated on 2024-05-25 by SRAM LLC

I have a problem with RockShox TrailHead

Are you having issues? Select the issue you are having below and provide feedback to RockShox TrailHead.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Not working

75.0%

12.5%

Something else

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RockShox TrailHead Problems 😠👌🔥

- No real tuning advice

- No upgrade kits

- Parts recommended are incorrect and don't work with the serial number provided

- No links to dealers or google search for service kits

1 Reported Issues: 😵🆘🛟🚨📢

Dave

2024-11-20

Website or app aint' worki g...black screen , white loading ''donnut'' , nothing happens...

Showing 1-1 of 1

Have a Problem with RockShox TrailHead? Report Issue

Common RockShox TrailHead Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RockShox TrailHead app on iOS and Android devices. Solve all RockShox TrailHead app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RockShox TrailHead iPhone Issues and Solutions

RockShox TrailHead iOS app crashes, not working, errors
RockShox TrailHead iOS app network issues
RockShox TrailHead on iOS has black/white screen

RockShox TrailHead Android App Issues and Solutions

RockShox TrailHead has errors/crashing/not working
RockShox TrailHead server network connectivity issues
RockShox TrailHead has black screen

RockShox TrailHead iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RockShox TrailHead app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RockShox TrailHead app crashes or not working on Iphone (iOS):

Close and restart the RockShox TrailHead app on iPhone
Update RockShox TrailHead app to the Latest Version for iOS
Uninstall and reinstall RockShox TrailHead iPhone app
Update your iPhone to the latest iOS version

Fix RockShox TrailHead on iPhone unable to connect to server/internet connection issues::

To resolve RockShox TrailHead network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RockShox TrailHead black/white screen (blank screen) on iPhone:

Follow the RockShox TrailHead iOS app troubleshooting guide Here →

RockShox TrailHead Android App Issues and Solutions

Fix RockShox TrailHead not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RockShox TrailHead app issues:

Force Stop the RockShox TrailHead App
1. On android, goto "Settings" » click RockShox TrailHead app. » click "Force Stop".

Update RockShox TrailHead to the latest version on PlayStore

Clear RockShox TrailHead App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RockShox TrailHead app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RockShox TrailHead.

Fix RockShox TrailHead unable to contact server/ RockShox TrailHead internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RockShox TrailHead » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RockShox TrailHead » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RockShox TrailHead on android.

Solve RockShox TrailHead black/white screens issue on Android:

Follow the RockShox TrailHead android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SRAM LLC, developers of RockShox TrailHead.

About this app

A starting point for your fork's setup and technical information. Tuning information is available for 2018 and newer RockShox front suspension.