RockShox TrailHead Reviews

I don’t get the point of RockShoxTrailHead. So there is no tuning instructions for my air fork with low speed compression and rebound adjustments? Nothing for shock pressure? I mean come on, at least link to the generic tuning PDF on your website! There is also no “upgrade kits” yet a selectable option displayed for it. The “service kit” option literally gives you part numbers an no links to dealers or even a google search. Did anyone think to QA RockShoxTrailHead or did they have their high-schooler develop this in an afternoon? Sorry, this gets a big F…

I recent purchased a Specialized Chisel that came with Rockshox Reba forks. I am certainly no suspension expert but RockShoxTrailHead was easy to use. Enter the serial number of the fork, your weight with riding gear and then adjust the air psi and rebound to the number of clicks provided. It literally took two minutes.

What’s the point of an app that gives you recommended upgrades and exact compatible parts, if the parts are incorrect and don’t actually work with the serial number you provide?? Trash. Don’t waste your time. I bought a part that RockShoxTrailHead recommend, based off my fork serial number and brought it to the shop for them to disassemble and realize the part didn't work.

I echo what others have said. There is no real tuning advice. It’s essentially an app for initial pressure. Recommendations like this would be a good start: Harshness - reduce 5-psi Easily Bottoms out - add 5-10psi or add token Like the feel but blows through travel - add token Harsh in high speed bumps - speed up rebound etc...

Helped to get my initial settings close. It would be nice to save my serial numbers and nickname each setup so that it would save my settings and keep track of any modifications I made (recent pressures, added tokens, etc.)

Downloaded RockShoxTrailHead to lookup my fork specs via serial number. Allows me to enter the serial number but the “ENTER” button does not respond. The website also is down saying “too many redirects”. I guess the web designers went home for the holidays after doing a poor upgrade.

“Tuning”, the most important aspect of RockShoxTrailHead , is not working! It’s been a week or two.

It gave an initial setting recommendation for the fork, and it did need some adjustments after but it was a good starting point. It would be nice to have a few other features.

There are no tuning recommendations for my kid’s fork on his 2021 Stumpy. Not sure why this is but SRAM website directs you to RockShoxTrailHead for this reason. Not very useful. Also. Would be nice to be able to save suspension setups for each bike. Will certainly be happy to update this review if RockShoxTrailHead is updated to be of use to my specific 2021 forks and shocks.

The workaround I found was to switch it to German language in the upper right corner, then pick your fork. It actually allows you to click “enter” in the German version. Then switch back to English after you’re selected your fork. Yikes.

The whole point of downloading RockShoxTrailHead was to get suggestions on tuning, but my fork doesn’t have that option. Don’t waste your time downloading this. If you want info on your fork, just refer back to the manufacturer of the bike.

No functionality, completely useless. Then again, the web version is equally useless. This is clearly just a front end for that.

Got excited getting RockShoxTrailHead since I saw it on a video review. Big let down that there are no tuning options for my fork. Deleted RockShoxTrailHead !

I downloaded the application .. when I open it it asks me for the serial number of the fork .. when I enter I find 4 options .. but the set-up does not work..🤷‍♂️

For God's sake whoever egghead made RockShoxTrailHead why you did not make it remember serial numbers of previous forks ?

I type in the s/n of my new fork, identifies the shock but the tuning button is grayed out. Also does not store it, so you have to type in the s/n every time anyways. C’mon.

Like others, what’s the point of a tuning app when tuning option is greyed out. This is useless on all 3 of my RS forks.

It gives me some information but how is this supposed to help me with setup? I don’t get what the purpose is of RockShoxTrailHead.

You can enter your serial number but can’t research setting or anything pertaining to that shock????? ;(

Don’t waste your time, can’t even press enter to add a serial number.

It gave me some information about the fork, but didn’t give me the recommended settings.

I have a newer fork and serial numbers are not accessible without disassembled actions. Can’t get pass first page

You can’t even select the enter button. Lame.